Help and Assistance

If you have any problems in your room or flat, e.g. you are locked out, are unwell, need a repair or have a problem with a neighbour, we have staff on hand 24 hours a day to help.

Accommodation Office

All Residences are served by the Residences Team and we can be contacted in the following ways:

Phone: 01970 622900 - 24/7 Campus Life Helpline.

Phone: 01970 622984 during office hours (08.30am - 06.00pm, Monday to Friday).

E-mail: accommodation@aber.ac.uk.

In person: Visit the Accommodation Office, based in Y Sgubor, Fferm Penglais (open 08.30am - 06.00pm, Monday to Friday).

Porters

Out of office hours you can contact our friendly porters in the following ways:

Phone: 01970 622900 - 24/7 Campus Life Helpline.

In person: Our porters are based at the Penglais Campus Reception.

Emergancy Services

If you require an Ambulance, Police, Fire or Coastguard you should immediatley call the emergancy services on:

External phone: 999.

Internal phone: 222.

The nearest hospital is Bronglais General Hospital, located on Penglais Hill, approximatley 0.4 miles from the main campus.