Help and Assistance

If you have any problems in your room or flat, e.g. you are locked out, unwell, need a repair or have a problem with a neighbour, we have staff on hand 24 hours a day to help.

Accommodation Office

Our Accommodation Office Team can help with any general enquiries relating to your accommodation and can be contacted in the following ways:

Phone: 01970 622900 - 24/7 Campus Life Helpline - there is a phone in each building entrance (or in the communal block for PJM) which will connect you to this number.

Phone: 01970 622984 during office hours (8.30am-6.00pm, Monday-Friday).

Email: accommodation@aber.ac.uk.

In person: Visit the Accommodation Office, based in Y Sgubor, Fferm Penglais (open 8.30am-6.00pm, Monday-Friday).

Security

Our Security Team are available 24/7 and and provide a staffed reception and can be contacted in the following ways:

Phone: 01970 622900 - 24/7 Campus Life Helpline - there is a phone in each building entrance (or in the communal block for PJM) which will connect you to this number.

In person: Visit our Security Team, based at the Penglais Campus Reception (open 24/7).

Emergency Services 

If you require an Ambulance, Police, Fire or Coastguard you should immediatley call the emergency services on:

External phone: 999.

Internal phone: 222.

The nearest hospital is Bronglais General Hospital, located on Penglais Hill, approximately 0.4 miles from the main campus.