Help & Assistance

If you have any problems in your room or flat, e.g. you are locked out, are unwell, need a repair or have a problem with a neighbour, we have staff on hand 24 hours a day to help.

Accommodation Office

All Residences are served by the Residences Team and we can be contacted in the following ways:

Phone: 01970 622900 - 24/7 Campus Life Helpline

Phone: 01970 622984 during office hours (08.30am - 6.00pm, Monday to Friday)

E-mail: accommodation@aber.ac.uk

In person: Visit the Accommodation Office, based in Y Sgubor, Fferm Penglais (Open 08.30am - 6.00pm, Monday to Friday).

             

Porters

Out of office hours you can contact our friendly porters in the following ways:

Phone: 01970 622900 - 24/7 Campus Life Helpline

In person: Our Porters are based at the Penglais Campus Reception

 

Emergency Services

If you require an Ambulance, Police, Fire or Coastguard you should immediately call the Emergency Services on:

External telephone - call 999 or

Internal telephone - call 222

The nearest hospital is Bronglais General Hospital, located on Penglais Hill, approx. 0.4 miles from the main campus.