How can I report a fault?

Faults are to be reported by calling the Freephone helpline on 0800 092 4068 or if using a mobile, by calling 01422 820040. If there is a phone in your laundry room, pick up the handset and it will dial directly to the Circuit Helpdesk and is free to use.

Faults can also be reported online by visiting the Circuit Laundry website, clicking the ‘Get in touch’ tab and filling in the ‘Report a machine fault’ form.  

When reporting a fault, please provide the site name and number which can be found on red stickers on the laundry room walls.