Report a Fault

If there is a non-urgent fault in your accommodation, then please use this form to report your fault to us. Please note that online fault reports will only be received and processed between Monday – Friday (9.00am–5.00pm).

Therefore, if you require immediate assistance, please contact the 24/7 Campus Life Helpline on 01970 622900 or use the emergency telephone available within each residence.

Alternatively, Campus Life Reception (located in Y Sgubor, Fferm Penglais), is open Monday – Friday between 8.30am - 6.00pm. Outside of these hours (6.00pm – 8.30am) you can visit Campus Reception (located in the building to the left of the main campus entrance).