Help Desk

At your service...

The Campus Services Help Desk is your one stop shop for requesting maintenance.

We support the University’s goal to provide an attractive, welcoming and exceptional place to work, study, visit and stay by providing excellent facilities management services for the University’s members, guests and visitors.

If you need assistance, you can contact us:

  • by telephone on 01970 62 2999 (24 hours)
  • by email to (please note emails are only responded to between 9am and 5pm Monday - Friday)

If you are a registered user of our call management system, you can also log a support call yourself by visiting our Planet FM Enterprise intranet site. Although you can log a call at any time, out-of-hours support requests will be actioned as soon as possible the next working day. If you are not registered, please contact your departmental administrator or building's porter to log or to chase the call on your behalf.