Dr Christine Urquhart

Senior Lecturer
BSc, MSc, PGCE, PhD, FHEA

Contact

Email: cju@aber.ac.uk
Office: 212
Phone: +44 (0)1970 622162
Fax: +44 (0)1970 622190

Teaching Areas

Postgraduate Teaching

PhD student support

Research

Information behaviour, value and impact analysis, systematic reviews in health services research, evidence-based practice and policy making, research methodologies in information management.

Biography

After graduating in Chemistry from the University of Warwick, I spent a year doing VSO in Kathmandu, Nepal. After that ‘Information Science’ seemed an interesting career move and I did an MSc in Information Science at City University. After that I worked in a wide variety of organisations, including industrial consultancy, the electricity industry, and a pharmaceutical company. I then combined child care with a variety of part-time work. After running a College of Nursing library for a couple of years, I took the chance of a research post working for, but not at, Aberystwyth. I started lecturing at Aberystwyth in 1995, and became a Senior Lecturer in 2000. Since early 2009 I have focused on research work.

I enjoy the challenge of growing unusual plants.

Additional Interests

Professional Activities

I belong to various groups including:

Libraries for Nursing
Member of the UK Academy of Information Systems
BCS Health Informatics
American Society for Information Science and Technology

Staff Publications

Brettle, A. & Urquhart, C. (Eds.) (2011). Changing roles and contexts for health library and information professionals. London: Facet Publishing (in press)

McBirnie, A. & Urquhart, C. (2011). Motifs: dominant interaction patterns in event structures of serendipity. Information Research, 16, paper494. Available at http://InformationR.net/ir/16-3/paper494.html

Stokes, P. & Urquhart, C. (2011). Profiling information behaviour of nursing students. Part 1 quantitative findings. Journal of Documentation. 67(6)(Online early publication)

Urquhart, C. (2011). Meta-synthesis of research on information seeking behaviour. Information Research, 16(1), paper455. Available at http://InformationR.net/ir/16-1/paper455.html

Urquhart, C. (2011). Meta-synthesis with information behaviour research. In A.Spink & J. Heinström (Eds.). New directions in information behaviour. Bradford: Emerald (in press)

Vlachaki, A. & Urquhart, C. (2011). Copyright and open access journals in Greece. In A.Katsirikou (Ed.), Open access to STM information (pp. 137-144). Berlin: De Gruyter, IFLA publication 153.

Bawden, D., Calvert, A., Robinson, L., Urquhart, C., Bray, C., & Amosford, J. (2010). Understanding our value; understanding the nature of the impact of library services. Library and Information Research, 33(105), 62-89.

Urquhart, C., Thomas, R., Ovens, J., Lucking, W., & Villa, J. (2010). Planning changes to health library services on the basis of impact assessment. Health Information and Libraries Journal, 27(4), 277-285.

Urquhart, C. (2010). Report on COLIS (Conceptions of Library and Information Science) conference, London, 22-24 June 2010. International Journal of Information Management, http://dx.doi.org/10.1016/j.ijinfomgt.2010.09.003.

Urquhart, C. (2010). Systematic reviewing, meta-analysis and meta-synthesis for evidence-based library and information science. Information Research, 15(3),colis708, available at http://InformationR.net/ir/15-3/colis7/colis708.html.

Urquhart, C. & Currell, R. (2010). Home uterine monitoring: a case of telemedicine failure? Health Informatics Journal, 16(3), 165-176.

Seeley, H., Urquhart, C., Hutchinson, P., & Pickard, J. (2010). Developing the role of a health information professional in a clinical research setting. Evidence Based Library & Information Practice, 5(2), 47-62.

Urquhart, C., Brice, A., Cooper, J., Spink, S., & Thomas, R. (2010). Evaluating the development of virtual communities of practice that support evidence based practice. Evidence Based Library & Information Practice, 5(1), 64-81.

Urquhart, C., & Yeoman, A. (2010). Information behavior of women: theoretical perspectives on gender. Journal of Documentation, 66(1), 113-139.

Vlachaki, A., & Urquhart, C. (2010). Use of open access journals in biomedicine in Greece. Library Management, 31(1/2), 19-26.

Fanner, D., & Urquhart, C. (2009). Bibliotherapy for mental health service users Part 2: a survey of psychiatric libraries in the UK. Health Information & Libraries Journal, 26(2), 109-117. doi:10.1111/j.1471-1842.2008.00791.x

Stokes, P., Foster, A., & Urquhart, C. (2009). Beyond relevance and recall: testing new user-centred measures of database performance. Health Information & Libraries Journal, 26(3), 220-231. doi:10.1111/j.1471-1842.2008.00822.x.

Urquhart, C., Currell, R., Grant, M. J., & Hardiker, N. R. (2009). Nursing record systems: effects on nursing practice and healthcare outcomes. Cochrane Database of Systematic Reviews 2009, Issue 1. Art. No.: CD002099. DOI: 10.1002/14651858.CD002099.pub2.

Weightman, A., Urquhart, C., Spink, S., & Thomas, R. (2009). The value and impact of information provided through library services for patient care: developing guidance for best practice. Health Information & Libraries Journal, 26(1), 63-71. doi:10.1111/j.1471-1842.2008.00782.x.

Cooper, J., & Urquhart, C. (2008). Homecare and the informal information grapevine: implications for the electronic record in social care. Health Informatics Journal, 14(1), 59-69.

Fanner, D., & Urquhart, C. (2008). Bibliotherapy for mental health service users Part 1: a systematic review. Health Information & Libraries Journal, 25(4), 237-252. doi:10.1111/j.1471-1842.2008.00821.x.

Foster, A., Urquhart, C., & Turner, J. (2008). Validating coding for a theoretical model of information behaviour. Information Research, 13(4), 48

Seeley, H., & Urquhart, C. (2008). Action research in developing knowledge networks. Health Informatics Journal, 14(4), 279-296. doi:10.1177/1460458208096557.

Parker, R., & Urquhart, C. J. (2007). Lessons learned in an information skills training programme for a mental health trust. Health Information and Libraries Journal, 24(1), 58-61.

Petrinic, T., & Urquhart, C. (2007). The education and training needs of health librarians - the generalist versus specialist dilemma. Health Information and Libraries Journal, 24(3), 167-176.

Price, T., Urquhart, Christine & Cooper, J.(2007). Using a prompt sheet to improve the reference interview in a health telephone helpline services. Evidence Based Library and Information Practice, 2(3), 43-58.

Rowley, J. & Urquhart, C. (2007). Understanding student information behaviour in relation to electronic services: Lessons from longitudinal monitoring and evaluation, Part 1. Journal of the American Society for Information Science and Technology, 58(8), 1162-1174.

Seeley, H., & Urquhart, C. (2007). Action research in developing knowledge networks. In ISHIMR 2007, The twelfth international symposium on health information management research. Proceedings. (pp. 217-235).Sheffield: Centre for Health Information Management Research, University of Sheffield.

Spink, S., Urquhart, C., Cox, A., with HEA-ICS.(2007). Procurement of electronic content across the UK National Health Service and Higher Education sectors. Report to JISC executive and LKDN executive, 2007, 61pp. Aberystwyth: Department of Information Studies, Aberystwyth University:
http://hdl.handle.net/2160/310

Urquhart, C. (2007). Information literacy and what we tend, conveniently, to forget.LfN Bulletin, 27(2/3), 9-20.

Urquhart, C., & Rowley, J. (2007). Understanding student information behavior in relation to electronic information services: Lessons from longitudinal monitoring and evaluation, Part 2. Journal of the American Society for Information Science and Technology 58(8), 1188-1197.

Urquhart, C. J., Cox, A. M., & Spink, S. (2007). Collaboration on procurement of e-content between the National Health Service and higher education in the UK.Interlending & Document Supply, 35(3), 164-170.

Urquhart, C., Spink, S., Thomas, R., & Weightman, A. (2007). Developing a toolkit for assessing the impact of health library services on patient care. Aberystwyth: Department of Information Studies, Aberystwyth University:http://hdl.handle.net/2160/355

Urquhart, C., Turner, J., Durbin, J., & Ryan, J. (2007). Changes in information behaviour in clinical teams after introduction of a clinical librarian service. Journal of the Medical Library Association, 95(1), 14-22.

Cumbers, B., Urquhart, C., & Durbin, J. (2006). "Evaluation of the KA24 (Knowledge Access 24) service for health and social care staff in London and the South-East of England." Part 1: Quantitative. Health Information and Libraries Journal, 23(2), 133-139.

Ellis, D. & Urquhart C. (2006). "Research in the Department of Information Studies, University of Wales Aberystwyth: an overview." Aslib Proceedings, 58(6), 469-475.

Urquhart, C. (2006). "Solving management problems in information services."Oxford: Chandos Publishing.

Urquhart, C. (2006). "From epistemic origins to journal impact factors: what do citations tell us?" International Journal of Nursing Studies, 43(1), 1-2.

Urquhart, C., Durbin, J., & Cumbers, B. (2006). "Evaluation of the KA24 (Knowledge Access 24) service for health and social care staff in London and the South-East of England." Part 2: Qualitative. Health Information and Libraries Journal, 23(3), 159-168.

Urquhart, C., Turner, J., Durbin, J., & Ryan, J. (2006). "Evaluating the contribution of the clinical librarian to a multidisciplinary team." Library and Information Research, 30(94), 30-43.

Urquhart, C "Assessing impact – let us count the ways." In: Update 4 (12), 2005, pp 26-28.

Urquhart, C. "2005. Getting to know your customers better." In LfN Bulletin 25 (2), 2005, pp 18-27.

Urquhart, C. & Currell ,R. "Reviewing the evidence on nursing record systems." In:Health Informatics Journal 11(1), 2005, pp 33-44.

Urquhart, C., Spink, S., Thomas, R., Durbin, J. "Systematic assessment of the training needs of health library staff." In Library and Information Research 29 (93), 2005, pp 35-42.

Urquhart, C., Thomas, R., Spink, S., Fenton, R., Yeoman, A., Lonsdale, R., Armstrong, C., Banwell, L., Ray, K., Coulson, G., & Rowley, J. "Student use of electronic information services in further education." In: International Journal of Information Management 25 (4), 2005, pp 347-362.

Bradshaw, K. & Urquhart, C. "Theory and practice in strategic planning for health information systems." In: UK Academy for Information Systems 10th conference 2005, 22-24 March 2005, (ed David Wainwright) Northumbria University, Newcastle upon Tyne,. (2005) (CD-ROM).

Cooper, J. and Urquhart, C. "Developing an effective electronic social care record for care in the home." In Current Perspectives in Healthcare Computing conference (HC2005), Harrogate 21-23 March 2005, (ed John Bryant) BCS HIC, Swindon (2005).

Bonthron, K, Urquhart, C, Thomas, R, Armstrong, C, Ellis, D, Everitt, J, Fenton, R, Lonsdale, R, McDermott, E, Morris, H, Phillips, R, Spink, S, Yeoman, A 'Trends in the use of electronic journals in higher education in the UK - views of academic staff and students' D-lib Magazine 2003; 9(6): http://mirrored.ukoln.ac.uk/lis-journals/dlib/dlib/dilib/june03/urquhart/06urquhart.html

Bailey, H A, Urquhart, C J. "Information needs in a clinical trials unit." Health Informatics Journal 9.2 (2003): 115-129

Banwell, L, Rowley, J, Urquhart, C. "Is e-learning the answer in FE?." Library + Information Update 2.4 (2003): 50-51

Currell, R and Urquhart, C. "record systems: effects on nursing practice and health care outcomes." Database of Systematic Reviews 2003 3 (2003): CD002099

Durbin, J, Urquhart, C. Qualitative evaluation of KA24 (Knowledge Access 24).Aberystwyth: Department of Information Studies, UWA, 2003. 51pp.

Durbin, J, Urquhart, C, Yeoman, A. Evaluation of resources to support production of high quality health information for patients and the public. Final report for NHS Research Outputs programme. Aberystwyth: Department of Information Studies, UWA, 2003.

Glassington, L and Urquhart, C. "Clinical librarianship in the LISCE project, London." VINE 33(4) (2003): 173-178

Urquhart, C. "Applications of outsourcing theory to collaborative purchasing and licensing." VINE 32(4) (2003): 63-70

Urquhart, C, (JUSTEIS team). JUSTEIS (JISC Usage Surveys: trends in Electronic Information services) Strand A: survey of end users of all electronic information services (HE and FE), with Action research report. Final report 2002/2003 Cycle Four. . Aberystwyth: Department of Information Studies, UWA, 2003. 156pp.

Urquhart, C, Light, A, Thomas, R, Barker, A, Yeoman, A, Cooper, J, Armstrong, C, Fenton, R, Lonsdale, R and Spink, S. "Critical incident technique and explicitation interviewing in studies of information behaviour." Library and Information Science Research 25(1) (2003): 63-88

Urquhart, C, Thomas, R, Fenton, R, Lonsdale, R, Spink, S, Yeoman, A. "Uptake and use of electronic information services: trends in UK higher education from the JUSTEIS project." Program 2003 37(3) (2003): 168-180

Yeoman, A J, Cooper, J M, Urquhart, C J and Tyler, A. "The management of health library outreach services: evaluation and reflection on lessons learned on the VIVOS project." Journal of the Medical Library Association 91(4) (2003): 426-433

Urquhart, C Yeoman, A and Sharp, S. "'Virtual learning and communities of practice in the National Electronic Library for Health." Current Perspectives in Healthcare Computing Conference (HC2003), 24-26 March 2003, Harrogate.(ed J Bryant), 2003. pp31-37.

Urquhart, C, Yeoman, A, Sharp, S. "Developing communities of practice in the NeLH (National Electronic Library for Health)." Proceedings UKAIS conference Conference, University of Warwick, April 2003.Coventry: University of Warwick, Management School, 2003.

Thomas, R, Urquhart, C, Rowley, J, Spink, S, Fenton, R, Yeoman, A, Armstrong, C and Lonsdale, R. "Adding value through library Web sites." Libraries in the Digital Age (LIDA) 26-30, 2003.Available from http://www.pedos.hr/lida, 2003.

Yeoman, A J, Urquhart, C J and Sharp, S. "Moving communities of practice forward: the challenge for the National Electronic Library for Health and its Virtual Branch Libraries." iSHIMR 2003, Proceedings of the Eigth International Symposium on Health Information Management research, June 1-3, 2003, Boras Sweden.(eds P A Bath, L Hoglund, E Maceviciute) Boras, Sweden:, 2003. pp131-141.

Armstrong, Chris, Lonsdale, Ray, Urquhart, Christine & Wheatley, Alan. "The Management of the Infrastructure behind the Information: Network Management in Academia." UKOLUG Newsletter 13(2) (March/April 2002): 30-32

Cox, A, Urquhart, C & Broady-Preston, J. Evaluation of KA24 and regional database/journal procurement and service project. Prepared for Department of Health Information Policy Unit/NHS Information Authority. LITC (South Bank University) and DILS (University of Wales, Aberystwyth), 2002. 70pp.

Durbin, J, Broady-Preston, J and Urquhart, C. Evaluation of clinical evidence on HOWIS. Final report Ref FA4/4665/2002. Prepared for CCISG, Welsh Assembly.Aberystwyth: DIS,UWA, 2002, 25pp.

Lonsdale, R, Urquhart, C et al. JUSTEIS: JISC Usage Surveys: Trends in Electronic Information Services. Cycle Three Report 2001/2002. Strand C: Electronic Information services provision by Library and Information Service Websites (Combined HE and FE). Aberystwyth: University of Wales Aberystwyth, Department of Information and Library Studies with Centre for Information Quality Management, 2002. 13pp.

Lonsdale, R, Urquhart, C et al. JUSTEIS: JISC Usage Surveys: Trends in Electronic Information Services. Cumulative Report to 2002 Cycles One-Three (1999/2000, 2000/2001, 2001/2002) Strand A: Monitoring Trends in User Behaviour: Strand C: Purchasing Intentions. Aberystwyth: University of Wales Aberystwyth, Department of Information and Library Studies with Centre for Inforamtion Quality Management, 2002. 15pp.

Lonsdale, R, Urquhart, C et al. JUSTEIS: JISC Usage Surveys: Trends in Electronic Information Services. Cumulative Report to 2002 Cycles One-Three Strand C: Electronic Information Services Provision by Library and Information Service Websites. Aberystwyth: University of Wales Aberystwyth, Department of Information and Library Studies with Centre for Information Quality Management, 2002. 13pp.

Ray, K, Proud, D, Banwell, L, Spink, S, Thomas, R, & Urquhart, C. Action research in FE (JISC User Behaviour Studies: Joint report by JUBILEE team and JUSTEIS team). Aberystwyth: Department of Information and Library Studies, UWA, 2002, 49pp plus Appendices. Research commissioned by the Joint Information systems Committee.

Urquhart, C. "Evaluation of distance learning delivery of health information management and health informatics programmes: a UK perspective." Health Information and Libraries Journal 19(3) (2002): pp146-157

Urquhart, C, Lonsdale, R et al. JUSTEIS in FE (JISC Usage Surveys: Trends in Electronic Information Servcies in Further Education). Cycle Three Report 2001/2002. Strand A: User behaviour. Aberystwyth: Department of Information and Library Studies, UWA 2002, 44pp plus Appendices. Research commissioned by the Joint Information Systems Committee.

Urquhart, C, Lonsdale, R et al. JUSTEIS (JISC Usage Surveys: Trends in Electronic Information Services) Strand A: A general survey of end users of all electronic information services (HE) Final report 2001/2002 Cycle (Cycle Three).Aberystwyth: Department of information and Library Studies, UW, 2002, 65pp plus Appendicies. Research commisioned by the Joint Information Systems Committee.

Urquhart, Christine & Broady-Preston, Judith. Preliminary survey. Work package 1: Knowledge base evaluation on HOWIS for LIS-ITG. Aberystwyth: Department of Information and Library Studies, UWA, 2002, 8pp. Research commissioned by Health Solutions Wales/National Assembly for Wales.

Urquhart, Christine, Broady-Preston, Judith & Durbin, Jane. HOWIS Knowledgebase Evaluation Report. Work package 2: Questionnaire survey of HOWIS users. Work package 3: Strategic report and business case. Work package 4: Development of a monitoring methodology. For CCISG. Aberystwyth: Department of Information and Library Studies, UWA, 43 pp, 2002, Research commissioned by Health Solutions Wales/National Assembly of Wales.

Urquhart, Christine, Yeoman, Alison & Sharp, Sue. NetH communities of practice evaluation report. Aberystwyth: Department of Information and Library Studies, UWA, 2002, 92pp. Available from http://www.nelh.nhs.uk. Research commissioned by the NHS Information Authority.

Urquhart, C, Yeoman, A, Cooper, J & Wailoo, A. "Supporting clinical guidelines and knowledge management: how effective is the NeLH?." Current Perspectives in Healthcare Computing Conference. Harrogate 18-20 March.( ed Bryant, J) BCS HIC, Guildford, Surrey, 2002. pp98-105.

Balley, H & Urquhart, C. "Information needs in a clinical trials unit." iSHIMR 2002, Proceedings of the Seventh International Symposium on Health Information management Research, 25-28 June 2002, Sheffield, UK.(eds C Dowd, B Eaglestone, P Bath & P Proctor). University of Sheffield School of Nursing & Midwifery, Sheffield, 2002. 150-163.

Pearson, A and Urquhart, C J. "Health Informatics Education - working across the professional boundaries." Library Review 51(3/4) (2002): pp 200-210

Armstrong, C, Barker, A, Everitt, J, Fenton, R R, Lonsdale, R E, McDermott, E A, Phillips, R, Spink, S, Stoker, D A, Thomas, R E & Urquhart, C J.JUSTEIS:JISC Usage Survey: Trends in Electronic Information Services. Strand A: A general survey of end users if all electrionic information services; Strand C: A general survey of electronic information services provision. Final Report - 2000-2001 Cycle (Cycle Two). Aberystwyth: University of Wales Aberystwyth Department of Information and Library Studies [and] Centre for Information Quality Management, 2001. 143 pages.

HEINUS Higher Education Institutions Network Usage Survey. Final report to the Joint Information Systems Committee. August 2001. 122 pages

Lonsdale, Ray & Urquhart, Christine. "Electronic information resources for higher education: Something amassed or amiss?." UKOLUG Newsletter 12(3) (2001): 35-37

Urquhart, C. "Bridging information requirements and information needs assessment: do scenarios and vignettes provide a link?." Information Research 6(2) (2001):

Yeoman A, Cooper J, Urquhart C & Tyler A. The value and impact of virtual outreach services: report of the VIVOS project. Aberystwyth: DILS UWA, 2001.

Rowley, J, Banwell, L, Childs, S, Gannon-Learey, P, Lonsdale, R, Urquhart, C & Armstrong, C. "Encouraging and facilitating the use of Electronic Information Systems (EIS)." Educational Developments: The Magazine of the Staff Educational Development Association (SEDA) 2(1) (2001):

Urquhart, Christine. "Editorial: Knowledge Management - a case of managing knowledge or organisational learning." VINE 121 (2001): 3-4

Rowley J, Banwell L, Childs S, Gannon-Learey P, Lonsdale R, Urquhart C & Armstrong C. "The changing universities: the role of technology: Proceedings of the 7th International Conference of European University Information Systems." Jan Knop and Peter Schirmbacher (eds) EUNIS 2002 Berlin, Humboldt-University 28-30 (2001): 270-272

Urquhart, C, Yeoman, A, Cooper, J & Wailoo, A. NeLH pilot evaluation project. Final report to NHS Information Authority, NeLH. Aberystwyth: DILS, 2001.

Urquhart, C, Yeoman, A, Cooper, J & Tyler, A. "Impact analysis in virtual outreach information services (VIVOS project)." Proceedings of the 6th International Symposium on Health Information Management Research (iSHIMR 2001) 24-26 May, Halkidiki, Greece.Sheffield: University of Sheffield School of Nursing and Midwifery, 2001. 211-224.

Urquhart, C J, Currell, R A & Wainwright, P. "Evidence based policy making in health informatics: indications from systematic reviews of nursing record systems and telemedecine." Health Informatics Journal 6(4) (2001): 204-211

Yeoman, A, Cooper, J, Urquhart, C & Tyler, A. "Evaluating virtual outreach services: the VIVOS project experience." Proceedings of EAHIL workshop, Alghero, Sardinia,.7-9 June, 2001.

Armstrong, C, Barker, A, Everitt, J, Fenton, R, Lonsdale, R, Stoker, D, Thomas R & Urquhart, C. The JISC Usage Surveys: trends in Electronic Information Services (JUSTEIS) project - supply and demand in higher education. Library & information Briefings 106/107. London: Library Information Technology Centre, South Bank University, July 2001, 18 pages.

Armstrong, C, Fenton, R, Lonsdale, R, Stoker, D, Thomas, R & Urquhart, C. "'A study of the use of electronic information systems by higher education students in the UK'." Program 35(3) (2001): 239-260

Urquhart, C, Yeoman, A, Cooper, J, & Tyler, A. "Impact analysis in virtual outreach information services (VIVOS project)." Health Informatics Journal 7(3/4) (2001): pp146-157

Armstrong, C J, Lonsdale, R E, Stoker, D A and Urquhart, C J. JUSTEIS - JISC usage surveys: Trends in electronic information services - Strand A: A general survey of end users of all electronic information services - Strand C: A general survey of electronic information services provision.. Aberystwyth: Department of Information and Library Studies, university of Wales Aberystwyth and Centre for Information Quality Management, 2000. 100pp.

Urquhart, C., Hornby, S., Rogers, T., and Bawden, D. ‘The health information practitioner as learner and educator’, Education for Information, 16(1), Spring 1998.