Administration

Team Mission

The Administration Team provides a comprehensive and efficient support service to the Estates Department, as well as to all internal and external clients. We endeavour to anticipate and to understand customer needs and we seek continually to improve the standard of service that we provide.

Team Members

Name  Title  Phone  Email 
Simon Edwards Compliance Officer +44 (0) 1970 62 2863 sse@aber.ac.uk
Maria Ferreira Senior Administrative Officer +44 (0) 1970 62 1792 elf@aber.ac.uk
Diane Jones Senior Administrative Officer  +44 (0) 1970 62 2079 dej@aber.ac.uk
Keith Hammond Helpdesk Operative +44 (0) 1970 62 2999 estates-helpdesk@aber.ac.uk
Helen McGann  Helpdesk Operative +44 (0) 1970 62 2999 estates-helpdesk@aber.ac.uk 

Feedback and Complaints Procedure

From time to time, you may feel the need to contact us with constructive feedback about our service. If you feel like you need to speak to us about any aspect of our service, please email the Helpdesk in the first instance; they will escalate your communication appropriately.