Employee Assistance Programme (EAP)
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'No matter when you need us, we’re here to help'
As a free, confidential service provided by your employer, we offer you expert advice, valuable information, specialist counselling and support. This will help you better prepare for and cope with life events - including the things that could potentially cause you anxiety and stress. Support is available to you 24 hours a day, 7 days a week. We aim to answer your questions immediately, or refer you to the most appropriate advisor, counsellor, or source of information.
Confidentiality
The service is a confidential service; no information which could lead to your identification will be released to any external party including your employer, unless you provide your explicit permission to do so. Exceptions to this are where life or safety to yourself or others is threatened.
Services Available
The following services are paid for by your employer and are offered to you as a complimentary service.
- PPC Online
- Specialist Information
- Debt Information
- Counselling
Specialist Information
Specialist Information is a service that provides answers and guidance on: rights and responsibilities; statutory procedures; and the support for you to negotiate day-to-day obstacles.
Debt Information
Telephone debt information is delivered by specialist advisors who examine financial commitments and spending patterns. Debts can then be prioritised and advice given on the options available to help manage debts. In less serious cases, information will be given on restructuring finances to improve the financial position.
Telephone and Face to Face Counselling
PPC provides 24 hour, 7 days a week access to telephone counselling. Our counsellors will help to clarify the concern, explore options and provide support. PPC’s counselling service provides unbiased, impartial, independent advice and is a practical and positive way to help you resolve concerns and improve your effectiveness.
