Information Services (I.S.) is committed to providing equal access to our resources for all users, working in close co-operation with the University’s Student Support Services.

The following services are available for users who require extra library and IT support.

Please note that we will endeavour to provide the services listed during core working hours (Mon-Fri 9am-5:30pm) but that 24-hour notice will be required to provide some services.

To arrange any of these services you can:

General accessibility

I.S. has responsibility for the Hugh Owen and Physical Sciences libraries. We have nominated a Point of Contact (P.O.C.) at each library with whom you may discuss all your short term or longer term requirements, regardless of the permanence or temporary nature of any disability.

  • Coloured overlays and magnifiers can be borrowed from the enquiry desk for use within the libraries
  • Adjustable desks are available in the Hugh Owen library, B23, lounge@rosser and lounge@PJM computer rooms 
  • Induction loops are provided at all service points.
  • Should you require material in alternate formats (large print, on coloured paper, in audio format or in Braille) please contact us to discuss your needs.
  • We have a loan service for other equipment you may find useful.
  • The computers in the libraries and computer rooms are installed with a range of software.

Our Services

Please note that requests for many of these services will be determined by individual needs as recommended in your study needs assessment.

  •  Welcome Meeting

Available by appointment. We can provide information on library and IT facilities and services and learn how best we can support you. Normally this meeting will take place in the appropriate library so we can show you around but we can also offer support by phone or email if required. Please phone or email the Point of Contact for your library to arrange a meeting.

  •  Book Fetching Service

We can arrange to collect from the shelves up to 10 books with the relevant classmarks and hold them at the Enquiry Desk for collection. Please send lists to - we will then contact you when they are ready for collection or advise if they are unavailable. Please note that during busy periods we may require 24 hours’ notice (not including weekends and Bank Holidays) for this service.

  •  Photocopying Service

Please send lists of items and any special formatting requirements to Please note that during busy periods we may require at least 24 hours’ notice (not including weekends or Bank Holidays) for this service. Print charges apply.

  •  Accessible copies of textbooks

Aberystwyth University has a CLA Higher Education Licence, which allows us to make or seek (from copyright holders) accessible copies for both visually impaired and other disabled users if a suitable accessible version is not available to purchase.

  • Postal Loans

This service is available to students who are physically unable to come into the library and who have this as a requirement on their study needs assessment. Please send full book details and the date needed by to

  • One-to-One clinics

Information Services provide a clinic service whereby we offer one-to-one help to users with problems using the facilities we provide, for example electronic resources, Blackboard, Microsoft Office or other software. This service is available to all users at Aberystwyth University (subject to availability) but is strictly by appointment only. Please see

  • Lockers

Lockers for safe storage are available on a daily basis in the Hugh Owen Library. Keys for these may be obtained from the Enquiry Desk and should be returned there at the end of the day:

  • Scanners

All printer copiers in libraries and computer rooms across the University can also scan.

For OCR scanning the Pearl Freedom book scanner is available in the Hugh Owen Library Green Card Area. Support in using this scanner can be requested from the Enquiry Desk and a help guide is available.

  • Specialist Equipment

A Braille embosser is available in the Hugh Owen Library, please contact us if required.

A range of equipment is available for loan from the enquiry desk in the Hugh Owen Library:

  • Specialist Software

A range of software is available on all University computers (in libraries and computer rooms/learning centres):

Information Services are registered providers of Assistive Technology Training to students in receipt of Disabled Students Allowance

  • Your Safety

Please contact Student Support Services and Health, Safety and Environment Office to arrange a Personal Emergency Evacuation Plan (PEEP) for the Library if relevant.  

  • Further Information including Points of Contact at each library

Detailed information on accessibility for mobility or sensory impaired users is set out here by specific location:

We welcome your feedback on how accessible you find our services. Please use our feedback form.

Further Information

For information on the University’s Accessibility provision please see