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Who to contact to for help with Information services?

Hugh Owen Library

Service point Services provided Location Contact details
Welcome desk Provides a personal welcome to the library and assists users to locate the appropriate services and locations within the library and beyond. Turn left into the Library on Level D, the Welcome Desk is in front of you. Email: library@aber.ac.uk
Phone:(01970 62) 2399
Loans Enquiry Desk Deals with registration for library services, creation of IS cards, queries about library loans, inter-library loans, mislaid items and payment of fines and all other lending queries Turn left into the Library on Level D, the Issue Desk is on your right. Email: lenstaff@aber.ac.uk
Phone: (01970 62) 2400
Issue Desk Deals with the issuing and returning of library loans, reservations, payment of fines, inter-library loans. Turn left into the Library on Level D, the Issue Desk is on your right Email: lenstaff@aber.ac.uk
Phone (01970 62) 2400
Media and Printing Desk Provides printing and photocopying services using different materials (acetates, card etc), binding, slide digitising and the loan of media loan stock. Along the back wall of Level D of the Library Email: is-media@aber.ac.uk
Phone: (01970 62) 2405
Computing Help Desk Provides advice and support in the use of Information Services computing facilities and services. On your left as you come through the double doors onto Level E of the Library Email: advisory@aber.ac.uk
Phone: (01970 62) 2474
Periodicals Desk Answers queries relating to current journals and directs queries to the book ordering, cataloguing, systems and collection management teams. On level E, behind the current periodicals collection Email: acqstaff@aber.ac.uk
Phone: (01970 62) 2394
Law Enquiry Desk Provides professional help, advice and support on library facilities and services, with particular expertise in social sciences, especially law, management and business, international politics and official publications. To your left as you enter the Law Library on Level E of the Hugh Owen Library Email: lis@aber.ac.uk
Phone: (01970 62) 2401
Email: scd@aber.ac.uk
Phone: (01970 62) 1514
Information Desk Provides help, advice and support on library facilities and services and help with reference and subject specific enquiries in the Humanities, Science and Social Sciences. On your left, by the lift as you come through the double doors onto Level F of the Library Email: library@aber.ac.uk
Phone: (01970 62) 2399

Llanbadarn - Thomas Parry Library

Service point Services provided Location Contact details
Computing Help Desk Provides advice and support in the use of Information Services computing facilities and services. On your right as you enter the main floor of the Library Email: advisory@aber.ac.uk
Phone: (01970 62) 2474
Issue desk Provides advice and help with loans, fines and lending enquiries. Purchase of PC peripherals also available. Directly located on the right as you enter the main doors of the Library Email: parrylib@aber.ac.uk
Phone: (01970 62) 2411
Enquiry Desk Provides help, advice and support on library facilities and services, and help with subject specific enquiries in particular rural sciences, information studies and Coleg Ceredigion. Located on right as you enter the main floor of the Library Email: parrylib@aber.ac.uk
Phone: (01970 62) 2412

Llandinam Building

Service point Services provided Location Contact details
Dataprep Word processing, scanning, fax, sale of computer consumables, printer credit refunds E33a (top floor) Email: dataprep@aber.ac.uk
Phone: (01970 62) 2485
E-learning Advice and support for staff and students on the e-learning tools offered at AU, including Blackboard and Questionmark Perception. Advice is also available to staff on the pedagogically-sound use of e-learning in teaching and learning
Email: is-alto@aber.ac.uk
Phone: (01970 62) 2476 or 2473 or 2790
The Computer Room Acts as front-line response to all public service faults on the central systems, the campus network and networked printers and manages filestore backups and restores E53 (top floor) Email: operator@aber.ac.uk
Phone: (01970 62) 2483
Stunet

Email: stunet@aber.ac.uk
Phone (01970 62) 2483
PC and software sales Enquiries for purchase of IT equipment and peripherals B38 (Ground Floor) Email: desstaff@aber.ac.uk
Phone: (01970 62) 2457

Physical Sciences Library

Service point Services provided Location Contact details
Enquiry desk Provides professional help, advice and support on library facilities and services, with particular expertise in supporting computer science, mathematics and Physics To your right as you enter the Physical Sciences Library Tegwen Meredith
Email: mzm@aber.ac.uk
Phone:(01970 62) 2407

Old College Library

Service point Services provided Location Contact details
Information Desk Provides professional help, advice and support on library facilities and services, with particular expertise in Welsh and Celtic Studies and education In front of you as you enter the Library Elgan Davies
Email: epd@aber.ac.uk
Phone: (01970 62) 2130

Plas Gogerddan - Stapledon Library

Service point Services provided Location Contact details
Information Desk Guidance on library holdings, catalogues, lending, database searching, e-journal access and local inter-library loans service at the Gogerddan site. Straight ahead through the door at the top of the Gogerddan Mansion central staircase. (There is pincode access to the building, so please contact us in advance if you are coming) Steve Smith
Email: tns@aber.ac.uk
Phone: (01970 82) 3053
Lorraine Ward, Library Desk Assistant (Wed-Fri)
lww@aber.ac.uk
General email: gogstaff@aber.ac.uk

Contact Details

Information Services
Aberystwyth University
Hugh Owen Library
Penglais
Aberystwyth
SY23 3DZ
Tel: 01970 62 2474 Fax: 01970 62 2404 Email: is@aber.ac.uk