Module Information

Module Identifier
Module Title
Knowledge Management
Academic Year
Semester 2
Other Staff

Course Delivery

Delivery Type Delivery length / details
Lecture 8 Hours. 8 x 1 hour lectures


Assessment Type Assessment length / details Proportion
Semester Assessment Rich picture  weighted 25% 
Semester Assessment Report  of circa 2,000 words - weighted 75%. 

Learning Outcomes

On completion of this module, students should be able to:

  • Identify the principal issues of knowledge management in organizations

* Appreciate the advantage of effective knowledge management within organizations

* Interpret and analyse complex organizational information and knowledge management problems

* Collaborate and interact with others in the development and application of knowledge management strategies

* Be aware of and adapt to the perceptions and roles of different factors in the knowledge management process

* Be able to perform an information audit

* Discriminate between information management and knowledge management

* Apply the principles of information and knowledge management within organizations

Brief description

The course will explore the key concepts and techniques of knowledge management, which is concerned with the effective management of an organization'r intellectual capital. The course will examine the relationship between information and knowledge management and information strategy and knowledge management. The course will focus on the role of knowledge and information in decision making and on their contribution to strategic and management information systems. The relationship between knowledge and information and, organizational culture and politics will be studied. Knowledge and information management techniques including knowledge and information audits and communication mapping will be analysed as well as the role of gatekeepers and intranets in the knowledge management process. Case studies of knowledge and information management practices in the private and public sectors will be used to highlight the role of knowledge management in practice.


The aims of the module are:

  • to provide an overview of the role of knowledge management in the effective creation, organization and utilization of organizational intellectual capital;
  • to provide an introduction to the core concepts, theories and models of knowledge management;
  • to analyse the principal tools and models and applications of knowledge management;
  • to examine the application of knowledge management in a variety of organizational contexts in the public and private sector

Module Skills

Skills Type Skills details
Information Technology Student would be expected, in addition to the readings provided in the module, to carry out an individual literature review using both computer and paper based information services.
Personal Development and Career planning Knowledge management is a developing professional and academic specialism and the demand for students with the appropriate expertise is buoyant and expanding. The module would be directly relevant to students on the information and library management as well as the broader management environment.
Subject Specific Skills * Independent project work: writing up their report * Writing in an academic context: assignments with appropriate references and citation * Oral discussion and presentation: through group work and individual case studies * Self-management: developed by students organizing their own scheme of work
Team work Students will work through group collaboration, interaction and team work in the case study exercises as they work through the different roles explored in the case studies.


This module is at CQFW Level 6