A.  Aberystwyth University does not offer any hardship loans or similar, the only additional finance available is the Financial Contingency Fund (FCF) for UK students in substantial hardship.  If you would like to apply for the fund please read the further information by clicking the link above or drop in to discuss your situation with a member of Student Support staff on the 3^rd floor of the Student Welcome Centre.  If you have not received your student loan through no fault of your own you may be eligible for a short term loan from the University but you will need to make an appointment to see a Student Adviser to discuss your situation.  A restricted number of £10 Aber card top-ups for Aberystwyth University food outlets are also available in cases of extreme emergency, issue of these is also arranged by a Student Adviser.

If you have set up a direct debit to pay off either your accommodation or tuition fees, the instalments dates will be either monthly or termly. If you selected termly they will be on 5th November, 9th January and 17th April. If you selected monthly then they will be on the 5th of every month from November until May.

A. Anything you submit to us will be filed with your application; if you are not happy for us to keep the original documents then we will accept photocopies.

A. If the bank has refused you an overdraft then you may be awarded some money from the Financial Contingency Fund.  You will need to provide evidence that you have been refused an overdraft, such as a letter from the bank.  If you have chosen not to have an overdraft then you can still put in an application but you are extremely unlikely to be given any award.

A.  At the moment the policy is to award students in hardship £200 towards the cost of the EPA.  Your Disabled Student’s Allowance should then meet the cost of any materials you require as a result of your study needs assessment.

A.  You need to see the Assistant Disability Co-ordinator (Rhian Watkins) or a member of the Learner Support team to ask for a form to send off to Student Finance to reclaim your expenses.

A.  If your account has been locked because you have a debt to the University you need to contact the Student Fees Office, email fees@aber.ac.uk.  Sometimes your account will be locked if your password is insecure; in this case you need to contact Information Services, email is@aber.ac.uk.

A.  If you are a new first year student you should visit the reception on the Ground Floor of the Student Welcome Centre, and the Admissions department will prepare your letter for you.  If you are a continuing student you need to visit the Student Support reception on the 3^rd Floor of the Student Welcome Centre to request your letter.

A.  To discuss the implications of your change of circumstances on your funding you would need to contact your funding body (probably Student Finance).  Any questions about fees should be directed to the Student Fees Office on the 2^nd floor of the Welcome Centre, email fees@aber.ac.uk.

A.  You will have to pay fees up until the date at which you return your key to the Accommodation Office in Penbryn.

A.  You need to talk to Ursula Byrne in the School of Education and Lifelong Learning, email uub@aber.ac.uk.

A.  Some departments may offer specific scholarships or bursaries so you could enquire there first.  Other options are to take out a Career Development Loan or try to obtain a grant from an external funding body such as AHRC (the Arts and Humanities Research Council).  Details of funding opportunities are available on the Postgraduate Information website.

A.  If you bring your form up to the Student Support reception on the 3^rd floor of the Student Welcome Centre a member of staff will check it for you.  You can then send your form through the Student Fees Office on the 2^nd floor of the Student Welcome Centre.

A.  At the moment the policy is to award students in hardship £200 towards the cost of the EPA.  Your Disabled Student’s Allowance should then meet the cost of any materials you require as a result of your study needs assessment.

A.  You need to see the Assistant Disability Co-ordinator (Rhian Watkins) or a member of the Learner Support team to ask for a form to send off to Student Finance to reclaim your expenses.

A.  If you are a new first year student you should visit the reception on the Ground Floor of the Student Welcome Centre, and the Admissions department will prepare your letter for you.  If you are a continuing student you need to visit the Student Support reception on the 3^rd Floor of the Student Welcome Centre to request your letter.

A. Certificates proving student status are available from the Certification Office (Academic Office) in Old College, email: aocstaff@aber.ac.uk.

A. You need to ask at the Certification Office (Academic Office) in Old College, email: aocstaff@aber.ac.uk.

A. You will not automatically receive written confirmation of your withdrawal.  If you would like written confirmation you need to contact the Certification Office (Academic Office) in Old College, email: aocstaff@aber.ac.uk.

A. Enquiries regarding graduation and the issue of certificates should be directed to the Graduation Office (Academic Office) in Old College, email graduation.office@aber.ac.uk.

A.  You need to put the date of your last exam on the form and hand it back to Student Support (already signed by your head of department) on that day or as soon after as possible.

A. For some students it is possible to pay a monthly fee to retain use of your IS facilities, including your University email account and access to the University libraries.  Details of this are included in the FAQ’s that you should have received with your withdrawal form.  Alternatively you can download a copy of the FAQ's here.

A. You need to fill in another withdrawal form but ensure that this time you complete the appropriate section for permanent withdrawal.  If you have already left Aberystwyth a form can be posted to you at your current address or an electronic version can be emailed to you.

A. You will not automatically receive written confirmation of your withdrawal. If you would like written confirmation you need to contact the Certification Office (Academic Office) in Old College, email: aocstaff@aber.ac.uk.

A. After returning your form to us it will be signed by the Assistant Director of Student Support, it is then sent to the Academic Office (who will obtain the signature of the Dean for temporary withdrawals) to be noted on your student registration record.  The whole process usually takes a couple of weeks.

A. The last day of withdrawal is the last teaching day of the semester, unless the withdrawal is being taken on medical grounds or under exceptional circumstances.

A. No. Your change of registration form should be handed in to either the Academic Office in Old College or the Dean’s Office in the Cledwyn Building.

A. To discuss the implications of your change of circumstances on your funding you would need to contact your funding body (probably Student Finance).  Any questions about fees should be directed to the Student Fees Office on the 2nd floor of the Welcome Centre, email fees@aber.ac.uk.

A. You will have to pay fees up until the date at which you return your key to the Accommodation Office in Penbryn.

A. If your account has been locked because you have a debt to the University you need to contact the Student Fees Office, email fees@aber.ac.uk.  Sometimes your account will be locked if your password is insecure; in this case you need to contact Information Services, email is@aber.ac.uk.

A. No.  Your change of registration form should be handed in to either the Academic Office in Old College or the Dean’s Office in the Cledwyn Building.

A. Enquiries regarding graduation and the issue of certificates should be directed to the Graduation Office (Academic Office) in Old College, email graduation.office@aber.ac.uk.

A. You can log in to your Student Record to update the personal details the University holds for you, including your address.

A. In person via cash or credit/debit card at the Cash Office, Old College. By card over the phone by contacting 01970 622043.  Cheque made payable to ‘Aberystwyth University’ in person or sent to the Cash Office, Old College, King Street, Aberystwyth, Ceredigion, SY23 2AX.

A. Payment has to be made in order to be permitted to register for the next academic session.

A. Payment is due by 20th August 2012

A. If you have queries relating to paying for the resit fee then please contact the fees office on 01970 621582 or e-mail fees@aber.ac.uk. For payments please contact 01970 622043.