Q. How do I get a letter to open a student bank account?
A. If you are a new first year student you should visit the reception on the Ground Floor of the Student Welcome Centre, and the Admissions department will prepare your letter for you. If you are a continuing student you need to visit the Student Support reception on the 3rd Floor of the Student Welcome Centre to request your letter.
Q. Where do I need to go to get proof of my eligibility for Council Tax exemption?
A. You need to ask at the Certification Office (Academic Office) in Old College, email: aocstaff@aber.ac.uk.