ILM5220 - STUDIES IN MANAGEMENT

Module Identifier	ILM5220
Module Title	STUDIES IN MANAGEMENT
Academic Year	2002/2003
Co-ordinator	Dr Judith E Preston
Semester	Semester 1
Other staff	Mr Geraint I Evans, Mr Hugh J Preston
Course delivery	Lecture	18 Hours 18 lectures x 1 hour
	Other	6 Hours Videos, serving as a useful aid in delineating key issues and outlining core skills.
	Seminars / Tutorials	1 Hours
Assessment	Semester Assessment	report 2,500 words	50%
	Semester Assessment	essay 2,500 words	50%

Learning outcomes

At the end of this module, students should be able to:

describe the role of a manager;
explain and analyse the internal and external environments in which they operate;
profitably and productively manage their environment through the integrated planning of human, information, technology and financial resources;
get things done through people interaction skills;
manage themselves and others as individuals;
assess change and risk, and manage accordingly;
evaluate thequality and performance of their services.

Brief description

This module focuses on managing services in dynamic environments. In such environments, information is critical to maintaining organisational competiveness through satisfaying customer needs, retaining and expanding the customer base, increasing productivity, improving performance, and ensuring financial viability.
Each teaching/learning session considers the topic in a manner which reflects modern management trends in dynamic and changing environments. Relevant examples in information services are then applied to the topic concerned. As services and service provision vary widely in both function and customer base, we use a generic approach.

Aims

The overall aim of this module, is

to show students how to manage services to meet the business needs of the organisation.

Reading Lists

Books
** Essential Reading
Bryson, J. (1999) Effective library and information centre management. 2nd. Gower
Huczynski, A. and Buchanan, D. (2001) Organizatinal behaviour: and introductory text. 4th. Prentice-Hall
** Recommended Consultation
GENERAL TEXTS.
Cole, G. (2002) Personnel and human resource management. 5th. Conituum International Publishing Group
Corral, S. and Brewerton, A. (1999) The new professional's handbook: your guide to information services management. Library Association Publishing
Drucker, P. (2002) Managing in the next society. Butterworth-Heinemann
Handy, C.B. (2000) Twenty-one ideas for managers: practical wisdom for managing your company and yourself. Jossey-Bass
Handy, C. B. (1993) Understanding organizations. 4th. Penguin Books