ILM5420 - INFORMATION SOURCES AND SERVICES

Module Identifier	ILM5420
Module Title	INFORMATION SOURCES AND SERVICES
Academic Year	2002/2003
Co-ordinator	Mr Geraint I Evans
Semester	Semester 1
Other staff	Dr David A Stoker
Course delivery	Lecture	19 Hours 19 lectures x 1 hour
	Seminars / Tutorials	10 Hours
Assessment	Semester Assessment	Assignment 1: report 2,500 words	50%
	Semester Assessment	Assignment 2: report 2,500 words	50%

Learning outcomes

By the end of this Module, students should be able to:

understand the related concepts of bibliographic control and information seeking;
appreciate how these concepts are served by the exploitation of printed and electronic sources;
be able to assess the special information requirements of individuals or organisations;
have an understanding of the role of information services and be able to evaluate the performance of those services;
be able to assess the special information requirements of individuals and organisations;
be able to evaluate the performance of information services

Brief description

The Module centres on some of the most important functions of libraries and information units: to the effective use and exploitation of information sources, and the relevance of those sources to the design and delivery of modern, cost-effective information services. These functions have been widely affected by a diversity of electronic sources, and new modes of information delivery. While these may present new and attractive solutions, they may also present problems.

Aims

The overall aim of the Module is to enable students to:
foster an understanding of the range of information sources and services and the means by which they may be evaluated

Reading Lists

Books
** Recommended Consultation
Bopp, Richard, and Smith Linda C. (ed.). (2001) Reference and information services: an introduction. 3rd. Englewood, Colo: Libraries Unlimited
Gilchrist, Al. (1997) Understanding and analyzing an organisation's information needs (in Scammell A.: Handbook of special librarianship and information work) - pp10-36. London: Aslib
Katz, William, A. (1997) Introduction to reference work (vol.1: Basic information sources). 7th. McGraw-Hill
Katz, William, A. (1997) Reference Services and Processes. 7th.
Large, Andrew, Tedd, Lucy and Hartley, R.J. (1999) Information seeking in the online age: principles and practice. London: Bowker Saur
Scammell, Alis. (2001) Handbook of information management. London: Aslib
(1996) The reference sources handbook. 4th.
Thomas, Diana. (1981) The effective reference librarian. Academic Press

Articles
Webb, S. (1996) Creating an information service. 3rd. London: Aslib
Olson, L. (1984) Reference service evaluation in medium-sized academic libraries. Journal of Academic Librarianship, 9, pp322-329