ILM9610 - KNOWLEDGE MANAGEMENT

Module Identifier

ILM9610

Module Title

KNOWLEDGE MANAGEMENT

Academic Year

2007/2008

Co-ordinator

Professor David Ellis

Semester

Semester 2

Other staff

Dr Judith E Preston, Ms Jaqueline A Spence, Ms Tanya C Rogers, Dr Christine J Urquhart, Mr Hugh J Preston

Course delivery

Other

4 Hours. Case studies of knowledge and information management practices in the private and public sectors, used to highlight the role of knowledge management in practice.

Seminars / Tutorials

1 Hours.

Lecture

6 Hours. 6 lectures x 1 hour

Assessment

Assessment Type	Assessment Length/Details	Proportion
Semester Assessment	report 2,500 words	100%

Learning outcomes

On completion of this module, students should be able to:

identify the principal issues of knowledge management in organizations;
discuss the advantages and disadvantages of effective knowledge management within organizations;
interpret and analyse complex organizational information and knowledge management problems;
collaborate and interact with others in the development and application of knowledge management strategies;
distinguish between the perceptions and roles of different actors in the knowledge management process

Brief description

Knowledge management is a developing professional and academic specialism relating closely to the disciplines of information management and human resource management, from which it draws some of its foundations as well as introducing concepts and techniques of its own. The module would be directly relevant to the career needs and aspirations of students on the information and library management courses and would be highly topical for students on courses in the broader management environment.
Knowledge management is concerned with the effective management of an organisation's intellectual capital. The module will examine the relationship between information and knowledge management and information strategy and knowledge management.

Aims

The aims of the module are to:

provide an overview of the role of knowledge management in the effective creation, organisation and utilization of organisational intellectual capital;
introduce the core concepts, theories and models of knowledge management;
analyse the principal tools and models and applications of knowledge management;
examine the application of knowledge management in a variety of organizational contexts in the public and private sector

Reading Lists

Books
** Recommended Consultation
Abell, A. and N. Oxbrow (2001) Competing with knowledge: the information professional in the knowledge management age London: Library Association Publishing
Baumard, P. (1999) Tacit Knowledge in Organizations London: SAGE
Boisot, M. H. (1998) Knowledge Assets: securing competitive advantage in the knowledge economy Oxford: Oxford University Press
Choo, C. W. (1998) The Knowing Organization: how organizations use information to constitute meaning, create knowledge and make decisions Oxford: Oxford University Press
Davenport, T. H. (1997) Information Ecology: mastering the information and knowledge environment Oxford: Oxford University Press
Harryson, S. J. (2000) Managing Know-Who based companies Cheltenham: Edward Page Publishing
Malhotra, Y. (ed.) (2000) Knowledge management and virtual organizations Hershey PA. Idea Group Publishing
Nonaka, I. and H. Takeuchi (1995) The Knowledge-Creating Economy: how Japanese companies create the dynamic of innovation Oxford: Oxford University Press

Journals
(1998) Harvard Business Review on Knowledge Management Harvard: Harvard University Business School Press

Books
Davenport, T. H. and L. Prusak (1998) Working knowledge Harvard: Harvard University Business School Press

Notes

This module is at CQFW Level 7