Module Identifier MM10610  
Module Title MANAGEMENT SKILLS  
Academic Year 2007/2008  
Co-ordinator Ms Pauline M Rafferty  
Semester Semester 2  
Other staff Dr Geraint I Evans  
Co-Requisite MM10510  
Course delivery Lecture   10 Hours.  
  Seminars / Tutorials   3 Hours. 5 per student  
Assessment
Assessment TypeAssessment Length/DetailsProportion
Semester Assessment 2,000-2,500 word essay  50%
Semester Assessment Individual Report20%
Semester Assessment Presentation30%

Learning outcomes

On successful completion of this module students should be able to:




Aims

We spend three quarters of our lives communicating, but this quantity is no guarantee of quality. For example, you may have experienced communication patterns which resulted in unsatisfactory work/study conditions or agruments with your fellow students. For over 60,000 years, men and women have been communicating, yet we still feel the need, perhaps more than ever to find ways to improve our communication skills.

With the labour market constantly becoming more competitive there exists a real need for today's graduates to develop skills beyond academic knowledge in order to thrive in this environment. Such skills include team working, problem solving, decision-making, leadership, consulting and delivering written and oral presentations. These are sometimes referred to as 'soft skills'.

'Soft skills aren't about being warm, wet and hugging trees, more about knowing how to make what you want to happen, happen - knowing how to get what you want from humans.'

Prof David Sims, Director of MBA Programmes at Cass Business School, City University, London.

The Independent, Education & Careers, 20 January 2005.

It is therefore this module's aim to develop these skills and to provide the opportunity to experience them in action.

Brief description

With the labour market constantly becoming more competitive there exists a real need for today's graduates to develop skills beyond academic knowledge in order to thrive. This module introduces various management skills which include teamworking, problem solving, decision-making, presenting and consulting.

It is therefore the aim of this module to increase awareness of the need to develop such skills and provide the opportunity to experience them in action. The participative nature of this module will enable students to increase their confidence in group work and presentations through a series of practical sessions.

Content

Communication Contexts
Interpersonal Communication - use of models
Verbal & Non-verbal Communication
Group Communication
Making Meetings Work
Leadership Skills
Negotiation Skills
Oral Presentations
Report Writing
Identifyng Selection Criteria
Skills Analysis and Action Planning
Team Building
Oral Presentations Exercise

Reading Lists

Books
** Recommended Text
Arredondo, Lani (2000) Communicating Effectively McGraw-Hill

Notes

This module is at CQFW Level 4