The aim of the module is to provide you with an introduction to contemporary management theory and practice which is of relevance to the management of:
- information in organisations
- information organisations
Traditionally, the manager'r role was defined according to a varying number of functions s/he was expected to perform. In today'r climate of rapid change and competition, the role of the manager is much more complex. In essence, managers must create total commitment within their organisations to a shared purpose or vision of the direction of their organisation. Thus, communication, motivation, and leadership skills are required.
However, managers will not succeed by focusing their effort solely within their corporate environment. Services need to be positioned within the market, relative to their competitors. In addition, survival in such a turbulent environment is reliant upon the effective management of resources such as:
- information
- people
- finance
- technology
To these tangible items can be added the necessity to manage risk, change, quality, and the customer/stakeholder relationship.