| Delivery Type | Delivery length / details |
|---|---|
| Lecture | 20 Hours. |
| Seminars / Tutorials | 2 Hours. 2 per student |
| Assessment Type | Assessment length / details | Proportion |
|---|---|---|
| Semester Assessment | 1 piece of coursework | 30% |
| Semester Exam | 2 Hours | 70% |
On completion of this module, students should understand:
i) the concept of customer service and how the logistic and distribution systems deliver service outputs
ii) logistic systems, their components, design and management
iii) how the performance of the logistic and distribution functions can be assessed and the type of remedial measures that can be implemented.
To familiarise students with the main elements of logistics (ie transportation, storage, standardisation, information, processing), with the creation of an integrated logistics management system, and with distribution structures and their management.
This module is at CQFW Level 6