Self-isolating

I have symptoms and need to self isolate – what do I need to do?

If you need to self-isolate please:

University accommodation

If you are living in University accommodation, please log into your student record (studentrecord.aber.ac.uk) and complete the online form under the Academic Record tab > Attendance Record.  We need you to complete this form even if you have already informed somebody at the University of your current status.

Please note that in line with Government guidance, where you or one of your household have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days.  As a result, please note that the University will be obliged to notify your fellow flatmates of the requirement for them to self-isolate.  The University will not identify individuals in its communications.  Given other information they may already know about you, you may, however, be identifiable to your flatmates.  We will process information about your self-isolation in accordance with data protection legislation. The lawful basis for processing is the legitimate interest (GDPR Art. 6(1)(f)) of you, the University community, and wider society.

How do I buy food/feed myself and maintain supplies during my period of self-isolation?

Some supermarkets will deliver food and other items to Aberystwyth for a low fee.  However, due to overwhelming demand, it is currently very difficult to secure home delivery slots with many of the major supermarkets.

However, several independent Aberystwyth shops are looking into offering home delivery.

Treehouse (Dry foods, organic wholefoods, fruit, veg, meat etc)
Facebook: @TreehouseWales
Tel: 01970 615791

Rob Rattray Butchers
Facebook: @RobRattrayButchersAber
Tel:  01970 615353 / E-mail: robrattray@hotmail.co.uk

Jonah's Fishmarket
Facebook: @JonahFishMarket
Tel: 01970 615492

Spartacus (sandwiches and snacks)
Facebook: @Spartacusaberystwyth
Tel: 01970 627799
Closed- Delivering sandwiches around Aber during lunchtimes (on Just Eat) – 01970 625885

Maeth y Meysydd Wholefoods
Facebook: MaethYMeysydd
Tel: 01970 612946

Aber Food Surplus
Facebook: Aberfoodsurplus
E
-mail: afscollunityhub@gmail.com

Slaters Bakery (bread and cakes)
Tel: 01970 611522 / 01970 612658

Additionally the university will be operating a delivery service via the Nosh Da app with a limited range of groceries, ready meals, toiletries and other distress purchase items. Please download the Nosh Da app available from the App Store and Google Play.

Regarding the delivery of hot food/meals, please see separate FAQ below.

Can I get hot food delivered to my accommodation during my period of isolation?

Yes the University Hospitality Department operate a hot food delivery service on campus and in most of  town. Please download the Nosh Da app available from the App Store and Google Play. The app has full menu including vegetarian and vegan options and service times and our friendly staff will deliver to your flat door. We will also be offering a limited range of groceries, ready meals and other distress purchase items via the Nosh Da app which again can be delivered to your door.

If I am self-isolating, what should I do in the event of the fire alarm sounding in my accommodation?

If there is a fire alarm you will need to:

  • Leave the room, remembering to take your accommodation key with you.
  • Make sure that you have suitable clothing readily available to keep warm and dry.
  • Try to avoid touching handrails and door handles as much as possible, and avoid close contact with others – the general guidance is to ensure that you try to keep at a distance of a least 6 feet.
  • Make contact with the fire marshal to let them know that you are in self-isolation.
  • Once you’ve made contact with the fire marshal, keep your distance from others, however do not stand any closer to your accommodation than the assembly point.

One of my flat mates is currently unwell with coronavirus‐like symptoms, what should I do?

In line with Government guidance, where you or one of your household have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. 

Follow any advice given by Public Health Wales https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/

Please ask your flat mate to notify the University via  coronavirus@aber.ac.uk

If you or your flat mate has a pre-existing condition that might make you particularly vulnerable, please take care and follow the advice provided by Public Health Wales  They should not attend your GP or emergency department without phoning in advance. 

If you are living in University accommodation, please log into your student record (studentrecord.aber.ac.uk) and complete the online form under the Academic Record tab > Attendance Record.  The form requires you to confirm whether you are still living in University accommodation, and if so, whether you are self-isolating with/without symptoms.  We need you to complete this form even if you have already informed somebody at the University of your current status.

If you are concerned about your welfare because someone you live with is not following public health advice and has symptoms you should phone the Helpline 01970 622483 - the opening hours are Monday – Sunday, 9am (10am on Wednesdays) - 10.00pm. 

I share a kitchen and bathroom with other people in my shared student accommodation. What should I do?

The latest guidance for people who self-isolate is available here.

To avoid feeling of isolation you should communicate with friends and colleagues regularly.  

Can I return home once I have finished my period of self-isolation?

Updated 24-03-20

On 23-03-20 the government announced strict new measures to tackle the spread of coronavirus:

Stay at home

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

 

Once you are able to return home following completion of a period of self-isolation, please notify the University via  coronavirus@aber.ac.uk

If you are living in University accommodation, please log into your student record (studentrecord.aber.ac.uk) and complete the online form under the Academic Record tab > Attendance Record.  

How do I look after my mental health and wellbeing whilst self isolating?

Keeping a varied daily routine is important to help distract you from any worry whilst offering a sense of control over your situation. Setting up different ‘zones’ in your accommodation can help e.g. outdoor zone by a window, work zone, leisure zone, sleep zone, exercise zone. Stay connected- keep socialising through social media with caring individuals and staying hydrated with good nutrition. More help and advice can be found on our Student Wellbeing Webpages through MIND and NHS webpages.

https://www.aber.ac.uk/en/student-support/our-services/student-wellbeing/covid_19/ 

https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

https://www.nhs.uk/conditions/stress-anxiety-depression/

You can also access the Big White Wall which provides 24/7 online peer and professional support.

Our Wellbeing Service has opened up daily ‘phone drop ins’ for any student with heightened worry, concerns about the current situation. Please email studentwellbeing@aber.ac.uk or call 01970 622087 to arrange a session with one of our practitioners.

Should I let someone in the University know I’m self-isolating?

Yes - please notify the University via coronavirus@aber.ac.uk.

University accommoation

If you are living in University accommodation, please log into your student record (studentrecord.aber.ac.uk) and complete the online form under the Academic Record tab > Attendance Record.  The form requires you to confirm whether you are still living in University accommodation, and if so, whether you are self-isolating with/without symptoms.  We need you to complete this form even if you have already informed somebody at the University of your current status.

Please note that in line with Government guidance, where you or one of your household have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days.  As a result, please note that the University will be obliged to notify your fellow flatmates of the requirement for them to self-isolate.  The University will not identify individuals in its communications.  Given other information they may already know about you, you may, however, be identifiable to your flatmates.  We will process information about your self-isolation in accordance with data protection legislation. The lawful basis for processing is the legitimate interest (GDPR Art. 6(1)(f)) of you, the University community, and wider society.

As a student who is self-isolating, can I apply for special circumstances?

We acknowledge this situation will be disruptive and appreciate that engagement with your studies may be difficult.  

If you are unable to complete an assessment for semester 2 for whatever reason, you do not need to fill in a special circumstances form. The exceptional circumstances mean we will give you an automatic resit opportunity and your mark will not be capped. 

Who can I speak to if I’m worried about a friend/fellow student?

If you are worried about someone, the Helpline number is 01970 622483 and the opening hours are Monday – Friday 8.30 to 5.30 (4.30 on Fridays).

If you are in crisis further information about sources of help can be found here: https://www.aber.ac.uk/en/student-support/current-students/student-wellbeing/crisis_support/

 

My child is a student at Aberystwyth University, and I am concerned about their health and wellbeing. Where can I access information?

Ensuring the safety and welfare of Aberystwyth University students is a priority and we are monitoring the Coronavirus situation as it unfolds. We are following the latest advice from the Foreign and Commonwealth Office, World Health Organisation and Public Health Wales and have shared that with our staff and students.