Module Information

Module Identifier
ILM4810
Module Title
MANAGEMENT INFORMATION SYSTEMS [OL]
Academic Year
2008/2009
Co-ordinator
Semester
Semester 2
Other Staff

Course Delivery

Delivery Type Delivery length / details
Lecture Two lecture/practical sessions of 1 hour each per week
Lecture 11 Hours.
Practical 8 Hours.
Other 2 Hours. Video Lecture.
 

Assessment

Assessment Type Assessment length / details Proportion
Semester Assessment Project - Senario - YAWROTOM GROUP CARS plc Exercise in the use of datebases and spreadsheets to simulate a decision support enviroment Yawrotom Grouop Cars plc (Yawrotom) is a medium sized manufacturer of cars and light commerical vehicles. Its current range consists of 4 models of saloon/hatchback cars and 1 model of van. Yawrotom has relied entirely on the UK market and has not experienced with direct export, although its dealers sell some cars to overseas traders. Up to 1997 sales had been to dealers who maintained a stock of models to sell within commodity market. This enable Yawrotom to keep its production costs low, with a single production line to handle all the models. During the early 1990s Yawrotoms market share steadily declined. This was ascribed to the growth in sales of Japanese cars within the UK market. Yawrotoms senior management decided to change the production/marketing strategy form the commodity approach to a bespoke service for dealers. For the last two years (1997 and 1998), dealers have ordered vehicles as they are ordered by customers, and to the customers specifications. As aresult, the production-push manufacturing system was replaced by a demand-pull one. The available data relating to sales include records of the last two years sales accounts (1997 and 1998) in computer database format (Works for windows or Microsoft Access). As the Director of Information Services and therefore a member of the senior management team at Yawrotom you must take you part in the strategic planning processes of the organisation. Your fellow directors on the board will expect to receive concise and informed reports on which they can base their decisions. Exercise: Your paper to the board of directors will be in two parts. 1. An information services statements, briefly indicating the signifiance of information in the strategic management process. 2. A position statement for the organisation. indicating characteristics of historical and forecast sales. As appendices to the position statement, include the following: . a computer generated graph of sales ( as units shipped) per month over the two years as single time-series (ie the horizontal axis should run January 1997-December 1998); . a print-out of sales per vehicle model in terms of revenue with appropriate chart; . a graph of units shipped over 1997 and 1998 with the least squares regression line indicated; . a graph of forecasted units sales figures for 1999 with the extrapolated trend being ameded by inclusion of seasonal factors. The aim is to produce statements and appendices that offer maximum information with relevant data only. Clarity is a priority. The information services statement should not exceed 500 words. The text of the position statement should not exceed 400 words (excluding any text in the appendices). All graphs and charts should be computer generated.  Project Report: By the end of week 23  100%

Learning Outcomes

On successful completion of this module students should be able to:

* Describe the information needs of managers;

* Assess the value of decision-making skills amongst managers;

* Appreciate the design of forecasting systems which support management decisions;

* Design a simple decision support system to provide senior management reports;

* Evaluate management information systems using a tool-box of measurement criteria.

Aims

The module aims to encourage an understanding of information as a resources in organisational decision making and of the principles behind systems developed to use information in decision support.

Reading List


Adams R J Decision Support Systems on Academic Libraries, 1991 Primo search Andreu R Ricart J E and Valor J 'The strategic dimension of transactional information systems: some organisational implications' Journal of Information Systems, (1), 1991, 223-232 Primo search Avison D E and Fitzgerald G Information Systems Development: methodologies, techniques and tools, 2nd Blackwell Scientific Publications (1995) - Previous 1988 edition is also useful although it does not include the most recent methologies Primo search BNB Research Fund Report 61 Availability and value of library managment information: a feasibility study, 1992 Primo search Baird P Expert Systmes for Decison Making 1987 Primo search Barron M and argett D The Manager's Guide to Business Forecasting, 1985 Primo search Broady, J and Hayward T The role of information in the strategic management process. College Research Fund, University of Wales, Aberystwyth Primo search Brophy P Management information systems and performances measurements for the electric library (MIEL2) Primo search Curtis G Business Information Systems: analysis, design and practice Primo search Daniels A and Yeates D Basic Systems Analysis Primo search Davenport L and Cronin B Strategic information management: forging the value chain. Internatinal Journal of inofrmation management 8(1) March 1988, 25-34 Primo search Earl M J and Skyrme D J. Hybrid Managers - what do we know about them? Journal of Information Systems, 2, 1992, 169-187 Primo search Fisher P G and Wallis K F Seasonality on large macroeconometric models Journal of Forecasting, 11, 1992, 225-270 Primo search Forgionne G Quantitative decision making, 1986 Primo search Fuller-Love N and Cooper J How inofrmation technology shapes strategy in the steel industry: a case study of British Steel International Journal of Information Management, 14, 1994, 295-306 Primo search Handy C B Understanding Organizations 1993 4th Primo search Heymann H G Decision ssupport systemsin finance and accounting, 1998 Primo search Jackson IF Corporate Information Management 1986 Primo search Johnson G and Scholes K Exploring Corporate Strategy: text cases Prentice-Hall 1989 Primo search Keen PGW and Scott Morton M S Decision Support Systems: an organisational perspective, 1978 Primo search Leslie G 'Decision support systems: learning to apply computers' Aslib Proceedings, 38 (9), September 1986, 375-283 Primo search Macarthur P J et al. A strategy for evaluating information system design for business process re-engineering International Journal of Information Management, 14, 1994, 237-251 Primo search Makridakis S and Wheelwright S C Forecasting Methods for Management Wiley 1989 Primo search Marlow C and Preston H Inofrmation contracting tools in a cancer specialist unit: the role of Healthcare Resource Groups (HRGs) Inofrmation Research, 4/2 October 1998 Primo search Martin W J et al Marketing the concept of information management to top executives. Journal of information science 17(4) 1991, 209-243 Primo search McBride N The rise and fall of an executive information system: a case study Information Systems Journal, October 1997, 7/4, 277-287 Primo search Mintzberg H Structuring of Organizations Prentice-Hall 1980 Primo search Palmer A and Worthington I The Business and Marketing Environment McGaw-Hill 1992 Primo search Parker C and Case T (1993) Management information systems: strategy and action 2nd Mitchell McGaw-Hill, Primo search Peters T J and Waterman R H In Search of Excellance: lessons from America's best run companies Harper and Row 1982 Primo search Porter M Competitive Strategy Free Press, 1980 Primo search Rappaport A Information for decision making: readings in cost and managerial accounting -1982 3rd Primo search Rhodes, Paul C (1993) Decision Support Systems: theory and practice Alfred Waller, Primo search Robson W (1997) Strategic mangement and information systmes: an intergrated approach, (1994 edition is equally valuable) Primo search Senn J Information in Management Wadsworth, 1990 Primo search Underwood P G Soft systems analysis and the managment of libraries, information services and resource centres. London: Library Association, 1996. Primo search Underwood Peters G Managing changes in libraries and inofromation service: a systems approach, 1990 Primo search Yeates D Project Maangement for information systems Primo search preston H and Hayward T An evaluation of case study methodology within information system research in Wilson T D and Allen D K (eds) Exploring Contexts Behaviour London, Taylor Graham, 1999, 597-608 Primo search Belhhlav J A and Raho L E 'Perceptions of the organisational information system' Journal of information Science 13, 1987, 247-251 Primo search Marketing Science Primo search ASLIB Proceedings Primo search Information Systems Journal ( formely the Journal of Information Systems) Primo search International Journal of Information Management Primo search Journal of Forecasting Primo search Journal of Information Science Primo search Journal of Marketing Primo search DECIMAL Decision making in Libraries: decision research for the development of intergrated library systems http://www.mmu.ac.uk/h-ss/dic/research/DECIMAL.HTM Primo search DECIDE Decision Support Models: a decision support system for European Academic and Public Libraries http://www.efc.co.uk/DECIDE/REPORT/DECIDE.HTM Primo search EQLIPSE Evaluation and Quality in Library Performance: System for Europe http/www.uclan.ac.uk/research/centre/cerlim/projects/eqlipse.htm Primo search MINSTREL Management Information Software Tool - Research in Libraries http://elsa.dmu.ac.uk/minstrel/ Primo search http://www.business.cartleon.ca/~gregory/teaching/is_materials/dss_links.html These projects are all intergrated by CAMILE - Concerted Action on Management Information for Libraries in Europe. http://www.dmu.ac.uk/~camile/ Primo search http://mis.ucd.ie.misq/index.html http://www.skyrme.com/

Notes

This module is at CQFW Level 7