Student Wellbeing Service
Due to coronavirus, the Student Wellbeing Service is currently accessible by phone and email, or a practitioner can get back to you if you complete our online registration form
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The focus of the Wellbeing Service is on supporting students to take responsibility for their wellbeing and develop self-reliance and autonomy. We work with students to build resilience and develop a toolkit of skills to help them manage their lives at University and beyond.
The Wellbeing Service does not duplicate or replace statutory provision but facilitates support pathways which enable students to access appropriate statutory and other community services where necessary.
We primarily support students with issues specifically related to being a student e.g. homesickness, anxiety in respect of the demands of academic life, building new relationships, confidence building and self -esteem, bullying/harassment, lack of motivation/procrastination in respect of academic work, self harm.
Once we have received your online registration form, we will carefully read it and make a decision about what would be the best support option for you. We will contact you by email as soon as we can after you have completed the form; this will usually be the next working day (but may take up to 5 working days during very busy periods).
You may be offered one of the following options:
- External referral or signposting; if you need very specialist support we will encourage you to make contact with appropriate external services e.g. Cruse Bereavement if you have experienced a bereavement or loss, or we may encourage you to seek support from your GP.
- Group session / workshop; we run a number of these on a regular basis on a range of issues including anxiety and low mood / depression. This would usually be the starting point for most students referring themselves to the Student Wellbeing Service. - Currently Unavailable
- Mental Health Practitioner support; you may be invited to make a 121 appointment with one of our Mental Health Specialist Practitioners. This support is limited to a maximum of 6 appointments in any one academic year.
- Counselling Practitioner support; you may be invited to make a 121 appointment with one of our Counselling Specialist Practitioners. This support is limited to a maximum of 6 appointments in any one academic year.
The email you receive following registration will identify which of the above options has been allocated to you.
The Wellbeing Service is unable to offer an emergency service or crisis support.
If the student is feeling actively suicidal or there are concerns for their immediate safety or that of others then please use the contacts below:
- Your local GP for an urgent appointment: http://www.wales.nhs.uk/sitesplus/862/directory/gps
- NHS Direct Wales: 0845 46 47 or 111
- Local Accident and Emergency Department:
- Or Dial 999
- The Samaritans: