Module Identifier IL10210  
Academic Year 2000/2001  
Co-ordinator Dr Geraint Evans  
Semester Semester 2  
Course delivery Lecture   13 Hours  
  Seminars / Tutorials   7 Hours  
Assessment Essay   Essay (1,500-2,000 words) Write an essay of between 2,000 and 2,500 words on ONE of the following topics: The importance of listening as a vital element in human communication. Successful negotiation is a process of give and take and heavily dependant on effective communication. Assertiveness is a form of behaviour which demonstrates you self-respect and respect for others. (Willis and Daisley). Discuss the relevance of this statement to successful personal and career development.   50%  
  Continuous assessment   Two other pieces of written work. CV and Covering letter.To account for 50% of the marks You will be required to apply by CV and covering letter for vacancy, which will be detailed in the handouts.   50%  
Further details  

Brief description
An introduction to communication processes, studied from the linguistic and psychological perspectives. Topics
covered include: basic interpersonal communication, non-verbal communication, report writing, information
gathering and structuring, use of media and oral presentation.

We spend three quarters of our lives communicating, but this quantity is no guarantee of quality.
For example, you may have experienced communications, which resulted in unsatisfactory
work/study conditions or arguments with your fellow students. For over 60,000 years, men and
women have been communicating, yet we still feel the need, perhaps more than ever to find ways to
improve our communication skills.

With the labour market constantly becoming more competitive there exists a real need for today’s
graduates to develop skills beyond academic knowledge in order to thrive in this environment. Such
skills include team working, problem solving, decision-making, consulting, and delivering written
and oral presentations.

Ii is therefore this module’s aim to develop these skills and to provide the opportunity to experience
them in action.

The aim is also to encourage students to become autonomous learners since the onus for skills
development is gradually shifting away from the organisation to the individual.

On completion of this module, students should:

* be able to understand and identify their own strengths and weaknesses in terms of
communication skills;
* be able to examine and develop a range of key skills that empower individuals and make
them more effective communicators;
* recognise that such skills include teamwork, presentations, problem solving,
decision-making, leadership and negotiation.