Module Identifier IL32810  
Academic Year 2003/2004  
Co-ordinator Professor David Ellis  
Semester Semester 2  
Other staff Dr Christine J Urquhart, Mr Hugh J Preston, Dr Judith E Preston  
Course delivery Lecture   8 Hours  
  Seminars / Tutorials   4 Hours  
Assessment TypeAssessment Length/DetailsProportion
Semester Assessment Essay: Essay analysing an issue of knowledge management and including a literature review of circa 1,500 words.75%
Semester Assessment Assignment: Rich picture25%

Learning outcomes

On completion of this module, students should be able to:

   * identify the principal issues of knowledge management in organizations;
   * discuss the advantages and disadvantages of effective knowledge management within
   * interpret and analyse complex organizational information and knowledge management
   * collaborate and interact with others in the development and application of knowledge
   management strategies;
   * distinguish between the perceptions and roles of different actors in the knowledge
   management process

Brief description

Knowledge management is a developing professional and academic specialism relating closely to the disciplines of information management and human resource management, from which it draws some of its foundations as well as introducing concepts and techniques of its own. The module would be directly relevant to the career needs and aspirations of students on the information and library management courses and would be highly topical for students on courses in the broader management environment. Knowledge management is concerned with the effective management of an organisation's intellectual capital. The module will examine the relationship between information and knowledge management and information strategy and knowledge management.


The aims of the module are to:

   * provide an overview of the role of knowledge management in the effective creation,
   * organisation and utilization of organisational intellectual capital;
   * introduce the core concepts, theories and models of knowledge management;
   * analyse the principal tools and models and applications of knowledge management;
   * examine the application of knowledge management in a variety of organizational contexts in
   the public and private sector

Reading Lists

** Recommended Consultation
Abell, A. and N. Oxbrow (2001) Competing with knowledge: the information professional in the knowledge management age. London, Library Association
Baumard, P (1999) Tacit Knowledge London: SAGE
Boisot, M. H. (1998) Knowledge Assets: securing competitive advantage in the knowledge economy. Oxford: Oxford University Press
** Recommended Consultation
Choo, C. W. (1998) The Knowing Organization: how organizations use information to constitute meaning, create knowledge and make decisions. Oxford: Oxford University Press
Davenport, T. H. (1997) Information Ecology: mastering the information and knowledge environment. Oxford: Oxford University Press
Davenport, T. H. and L. Prusak. (1998) Working knowledge. Havard, Harvard University: Business School Press
Harryson, S. J. (2000) Managing Know-Who based companies. Cheltenham: Edward Page Publishing
Malhotra, Y (ed) (2000) Knowledge management and virtual organizations. Hershey PA.: Idea Group Publishing
Nonaka, I. and H. Takeuchi. (2000) The Knowledge-Creating Economy: how Japanese companies create the dynamic of innovation. Oxford: Oxford University Press

Havard Business School (1998) Harvard Business Review on Knowledge Management. Harvard: Harvard University Business School Press


This module is at CQFW Level 6