Module Identifier IL32820  
Academic Year 2003/2004  
Co-ordinator Professor David Ellis  
Semester Semester 2  
Other staff Dr Christine J Urquhart, Mr Hugh J Preston, Dr Judith E Preston  
Course delivery Lecture   8 Hours 8 x 1 hour lectures  
Assessment TypeAssessment Length/DetailsProportion
Semester Assessment Case study report of circa 1,500 words - weighted 50%. 
Semester Assessment Essay including a literature review of circa 1,500 words - weighted 50%. 

Learning outcomes

On completion of this module, students should be able to:

Brief description

The course will explore the key concepts and techniques of knowledge management, which is concerned with the effective management of an organization?s intellectual capital. The course will examine the relationship between information and knowledge management and information strategy and knowledge management. The course will focus on the role of knowledge and information in decision making and on their contribution to strategic and management information systems. The relationship between knowledge and information and, organizational culture and politics will be studied. Knowledge and information management techniques including knowledge and information audits and communication mapping will be analysed as well as the role of gatekeepers and intranets in the knowledge management process. Case studies of knowledge and information management practices in the private and public sectors will be used to highlight the role of knowledge management in practice.


The aims of the module are:

Reading Lists

** Recommended Background
Barton D. Leonard (1995) Wellspring of Knowledge: building and sustaining the sources of innovation Harvard University: Business School Press
Baumard P (1999) Tacit Knowledge in Organizations London: Sage
Boisot M.H (1998) Knowledge Assets: securing competitive advantage in the knowledge economy Oxford: Oxford university Press
Choo C.W (1998) The Knowing Organization: how organizations use information to constitute meaning, create knowledge and make decision Oxford: Oxford University Press
Davenport T.H (1997) Information Ecology: mastering the information and knowledge environment Oxford: Oxford University Press
Davenport T.H. and L. Prusak (1998) Working Knowledge Harvard: Harvard University Press
Harvard Business School (1998) Harvard Business Review on Knowledge Management Harvard: Harvard University Press
Nonaka I. and H.Takeuchi (1995) The Knowledge-Creating Economy: how Japanese companies create the dynamic of innovation Oxford: Oxford University Press


This module is at CQFW Level 6