Module Identifier DSM9010  
Academic Year 2006/2007  
Co-ordinator Dr Christine J Urquhart  
Semester Available all semesters  
Other staff Ms Tanya C Rogers  
Assessment TypeAssessment Length/DetailsProportion
Semester Assessment Planning a project equivalent to a 2,500 word essay in terms of the planning and investigation involved  100%

Learning outcomes

After completing this module you should be able to:

Brief description

A clear understanding of the information needs and information behaviour of the 'consumers' of information is the basis for all aspects of information management and information system development. I was surprised recently to find that a book entitled The systems analysis interview: a guide to interviewing in organisations devoted half the text to a discussion of organisational and management theory. The title didn't indicate why systems analysts might need to consider the way an organisation operated in so much depth. Despite my initial surprise I do in fact wholly support Brian James (the author) in his views on the importance to the systems analyst of a full understanding of the way an organisation operates, and how it is managed. Systems analysts are involved in finding an information solution, often in the form of a computerised system, to a business problem. It's the problem that should come first, and there are a string of expensive information systems failures in the health service and in other sectors to remind us that the information system is not a solution in itself. Increasingly the skills of the analyst are to understand the nature of the business of the organisation, and how the people within that organisation use information.


This module is at CQFW Level 7