Module Identifier DSM9820  
Academic Year 2006/2007  
Co-ordinator Professor David Ellis  
Semester Available all semesters  
Other staff Ms Tanya C Rogers  
Mutually Exclusive DSM9710  
Course delivery Seminars / Tutorials   On line support from the module coordinator is availalbe to stuents on a regular basis.  
  Other   The module is taught according to distance learning principles., using specially designed distance learning materials.  
Assessment TypeAssessment Length/DetailsProportion
Semester Assessment MANAGEMENT STUDY REPORT ( CIRCA 2,500 WORDS)  50%

Learning outcomes

On successful completion of this module students should be able to:

Brief description

The module will explore the key concepts and techniques of knowledge management. Knowledge management is concerned with the effective management of an organisation'r intellectual capital. The module will examine the relationship between information and knowledge management and information strategy and knowledge management. The module will focus on the role of knowledge and information in decision-making and on their contribution to strategic and management information systems. The relationship between knowledge and information and organisational culture and politics will be studied. Knowledge and information management techniques including knowledge and information audits and communication mapping will be analysed as well as the role of gatekeepers and intranets in the knowledge management process. Case studies of knowledge and information management practices in the private and public sectors will be used to highlight the role of knowledge management in practice.


Introduction to information management; information management in the private sector. Introduction to knowledge management information and knowledge management in the private sector. Strategic information and management. Information systems and knowledge management. Knowledge management and information strategy. Information and knowledge management in the public sector. Knowledge management, information and decision-making. Motivating collaboration to generate knowledge capital in online communities. Networked information systems. Communities and virtual communities. Problems in the measurement of intellectual assets. De-constructing knowledge management.

Module Skills

Problem_solving Individual and group solving from the different perspectives of each of the case studies.  
Research skills Anylising the results of the perspectives of the different groups and taking the role of consultants  
Communication Presentation of the different perspective by written formal report. Online communications  
Improving own Learning and Performance Developed throuhg the progressive nature of difficulty of the case studies  
Information Technology Module requires application of IT skills in the communication and presentation  
Personal Development and Career planning Knowledge management is a developing professional and academic specialism relating closely to the disciplines of information management and human resource management, from which it draws some of its foundations as well as introducing concepts and techniques of its own. The demand for studnets with the appropriate expertise in the fields of knowledge and information management is buoyant and expanding. The module is diectly relevant to the career needs and aspirations of students on information management courses and is highly topical for students on courses in the broader management environment.  
Subject Specific Skills The module introduces the core concepts, theories and models of knowledge management  


This module is at CQFW Level 7