|Module Title||VISITOR MANAGEMENT|
|Co-ordinator||Mr Ian P Keirle|
|Course delivery||Lecture||3 x 1 hour lectures per week|
|Other||4 x 3 hour visits during semester|
|Seminars / Tutorials||4x 2 hour workshops|
Describe and utilise the marketing process in relation to countryside recreation management.
a. An understanding of the marketing mix is demonstrated
b. An understanding of target audiences and market segmentation is demonstrated.
c. An understanding of sites as products is demonstrated.
Marketing mix: Product, price, promotion, distribution
Target audience: Market segmentation, target audiences
Product: Views, intrinsic appeal, activities, conservation interest, safety.
Evaluate the issues concerned with the management of a countryside recreation site and to plan the management of a site accordingly
a. The ability to plan for recreation is demonstrated.
b. The provision of infrastructure on a given site is planned in relation to visitor and site needs.
c. An understanding of how to improve access at recreation sites is demonstrated.
Recreational planning: Aims and objectives, visitor needs, site needs.
Infrastructure and access: Signposts, paths and their management, gates, stiles, furniture fences, car parks, disabled access, information and interpretation.
Assess the use made of countryside recreation sites through the use of recreational survey techniques.
a. A method of assessing the condition of a recreation site is demonstrated.
b. An appreciation is shown of the direct methods available to survey site usage.
c. An appreciation is shown of the indirect methods available to survey site usage.
Site condition: infrastructure or welcome audit. Direct Methods: Questionnaires, observation, counts.
Indirect Methods: Stile counters, road traffic counters, pressure pads.
Describe the role and function of interpretation and apply best practice to its planning and development.
a. An understanding of the purposes of interpretation and information provision is demonstrated.
b. An understanding of the media available for interpretation and information provision is demonstrated.
c. An ability to write interpretive text is demonstrated.
d. An ability to design an interpretive item is demonstrated.;
Purposes: Education, understanding, behaviour, attitudes.
Media: One selected from: first person, third person, audio visual, static displays, interactive, leaflets.
Text: Topics, themes, stories, level, English.
Design: Typeface, graphic design, paper, style.
Discuss and interpret legislation concerned with access to the countryside.
a. An understanding of the legal history of countryside access is demonstrated.
b. The relevance of case law is described and appreciated.
c. Key relevant laws and sections are identified and explained.
d. Different types of accessible land are recognised and understood.
e. The powers available to optimise access and to monitor and enforce infringements are understood.
Access land; open country; common land; enclosure; NT/FE land; country parks; trespass and habitats; public order offences; bulls, dogs and guns; footpaths; bridleways; BOATS; restricted byways; row improvement plans; obstructions; public path and traffic orders; monitoring and enforcement; legal procedures and processes.
Discuss the role, methods of delivery and issues associated with environmental education and plan the implementation of a safe environmental education programme.
a. The aims of environmental education are appreciated.
b. The status of environmental education within the school system is understood
c. The process of planning and running an environmental education activity is understood
d. Knowledge of the pros and cons of the variety of environmental education resources and methods of delivery is demonstrated.
Aims: Development of environmental ethic
Status of environmental education in schools - Key stages, programmes of study, attainment targets, statements of attainment, core subjects, cross-curricular themes. Educational visit planning - logistical planning, school requirements, information to parents, pre-visit preparatory work, production of resources, follow-up work, assessment.
Delivery: Earth Education, outdoor pursuits, infusion
Health and Safety - legal requirements and obligations, equipment, insurance.
Develop an appreciation of marketing and its value as an approach to the management of countryside recreation
Develop an understanding of the methods available for the management of recreational visitors to the countryside
Develop an understanding of the function of interpretation
Develop an understanding of the process involved in the development of interpretation and the techniques that can be used.
Develop an appreciation of the role of environmental education and how it is delivered in the UK context
Develop an understanding of the planning and resource requirements needed to deliver safe and effective environmental education.
|Problem_solving||This will occur within the assignment|
|Research skills||The assignment may require primary research to be conducted|
|Communication||Report writing skills will be developed within the assignment|
|Improving own Learning and Performance||This occurs through feedback from the assignment|
|Team work||The module features a number of group work sessions within the teaching|
|Information Technology||In the assignment IT skills will be required|
|Application of Number||The assignment may require some survey work that will include a need for numeric skills|
|Personal Development and Career planning||This module provides a range of skills and knowledge that are directly relevant to the countryside job market.|
This module is at CQFW Level 5