Module Identifier ILM0320  
Academic Year 2007/2008  
Co-ordinator Dr Christine J Urquhart  
Semester Semester 2  
Other staff Ms Tanya C Rogers  
Course delivery Other   Delivered by open learing  
  Seminars / Tutorials   Introductory tutorial, with further two tutorials, one for each assignment  
Assessment TypeAssessment Length/DetailsProportion
Semester Assessment Coursework report 2,500 word essay equivalent  50%
Semester Assessment Coursework report 2,500 word essay equivalent  50%
Supplementary Assessment Resubmission of failed element(s) of coursework   

Learning outcomes

On successful completion of this module students should be able to:

Brief description

The module covers a variety of techniques that may be used throughout the planning and implementation of new information systems. New information systems often upset current ways of working and therefore considerable emphasis is placed in the module on the techniques that analysts and users can use to help in planning for a new information system, analysing the current data and information flows and business processes so that discussion of system and process improvements can be productive. Students will compare various methodologies ┬┐ `recipes┬┐ ┬┐ for systems analysis and project management to help understand why systems failures occur, how they can be avoided, and how projects can be managed better, from planning through procurement and implementation to evaluation of the completed project and realisation of benefits.


The content includes:
Unit 1: Information strategy, strategic planning tools, benefits appraisal
Unit 2: Soft and participative methodologies, techniques used in soft systems analysis (e.g. cognitive mapping, repertory grids, conceptual modelling), information systems philosophies
Unit 3: Business process modelling (approaches, techniques such as RIVA activity diagrams and process architecture)
Unit 4: Structured approaches to systems analysis, SSADM diagramming, object oriented analysis (principles, diagramming techniques, working with users)
Unit 5: Procurement of information systems, strategic procurement issues, standards and methods for procurement, trust and collaborative procurement, outsourcing
Unit 6: Project management risks, approaches to implementation, organisational change, user acceptance, human-computer interaction principles, training and testing, project management software, project management methodologies, project evaluation, programme management principles.

Module Skills

Problem solving Through practical work on systems analysis and business process modelling techniques  
Research skills By critical appraisal of the evidence for the factors affecting the success or failure of projects  
Communication Through practice with different methods of presenting information flows, and processes  
Improving own Learning and Performance By appreciation of their own likely preferred roles within a team  
Team work By appreciation of the factors that affect project performance, including the factors affecting successful team working  
Information Technology Through practice with use of project management software  
Application of Number Through understanding of the principles of cost-benefit analysis  
Personal Development and Career planning By acquisition of a range of practical skills that can be applied to organisational problems, appreciation of project management that can be applied to their own career planning  
Subject Specific Skills a) Systems analysis b) Business process analysis c) Project management d) Research skills  

Reading Lists

** Recommended Text
Avgerou, C and Cornford, T (1998) Developing information systems: concepts, issues and practice 2nd. Basingstoke: Macmillan (Macmillan Information Systems Series)
Avison, D and Shah, H (1997) The information systems development life cycle Maidenhead, Berks: McGraw Hill
Bennett, S. McRobb, S. Farner, R. (2002) Object-oriented systems analysis and design using UML 2nd. London: McGraw-Hill
Each Unit in the module is supported by readings supplied in a seperate pack. The module conmference area contains Web site links.
Ould, MA. (2005) Business Process Management Swindon: BCS
Vidgen, R, Avison D, Wood, B and Wood-Harper (2002) Developing Web information systems, Oxford: Butterworth-Heinemann


This module is at CQFW Level 7