Module Identifier ILM8910  
Module Title SYSTEMS AND BUSINESS PROCESS ANALYSIS  
Academic Year 2007/2008  
Co-ordinator Dr Christine J Urquhart  
Semester Semester 2  
Mutually Exclusive ILM0320  
Course delivery Seminars / Tutorials   Delivered by open learning. Introductory tutorial, with a further tutorial to assist with assignment.  

Learning outcomes

On successful completion of this module students should be able to:







Brief description

The module covers a variety of techniques that may be used throughout the planning and implementation of new information systems. New information systems often upset current ways of working and therefore considerable emphasis is placed in the module on the techniques that analysts and users can use to help in planning for a new information system, analysing the current data and information flows and business processes so that discussion of system and process improvements can be productive. Students will compare various methodologies ┬┐ `recipes┬┐ ┬┐ for systems analysis to help understand why systems failures occur, and how they can be avoided.

Content

The content includes:
Unit 1: Soft and participative methodologies, techniques used in soft systems analysis (e.g. cognitive mapping, repertory grids, conceptual modelling), information systems philosophies
Unit 2: Business process modelling (approaches, techniques such as RIVA activity diagrams and process architecture)
Unit 3: Structured approaches to systems analysis, SSADM diagramming, object oriented analysis (principles, diagramming techniques, working with users)

Module Skills

Problem solving Through practical work on systems analysis and business process modelling techniques  
Research skills By critical appraisal of the evidence for the factors affecting the success or failure of projects  
Communication Through practice with different methods of presenting information flows, and processes  
Improving own Learning and Performance By appreciation of their own likely preferred roles within a team  
Team work Through appreciation of the roles of systems and process analysts within organisational change teams  
Information Technology Through use made of ICT for graphics  
Application of Number N/A  
Personal Development and Career planning By acquisition of a range of practical skills that can be applied to organisational problems  
Subject Specific Skills a) Systems analysis, b) Business process analysis, c) Project management, d) Research skills  

Notes

This module is at CQFW Level 7