|| MM10610 |
|| MANAGEMENT SKILLS |
|| 2007/2008 |
|| Ms Pauline M Rafferty |
|| Semester 2 |
|| Dr Geraint I Evans |
|| MM10510 |
| Course delivery
|| Lecture || 10 Hours. |
|| Seminars / Tutorials || 3 Hours. 5 per student |
|Assessment Type||Assessment Length/Details||Proportion|
|Semester Assessment|| 2,000-2,500 word essay ||50%|
|Semester Assessment|| Individual Report||20%|
|Semester Assessment|| Presentation||30%|
Learning outcomesOn successful completion of this module students should be able to:
Be able to understand and identify their own strengths and weaknesses in terms of management and communication skills;
Be able to examine and develop a range of key management skills that will empower them as individuals and make them more effective communicators;
Recognise that such skills include teamwork, preseentations, problem solving, decision-making, leadership and negotiation.
We spend three quarters of our lives communicating, but this quantity is no guarantee of quality. For example, you may have experienced communication patterns which resulted in unsatisfactory work/study conditions or agruments with your fellow students. For over 60,000 years, men and women have been communicating, yet we still feel the need, perhaps more than ever to find ways to improve our communication skills.
With the labour market constantly becoming more competitive there exists a real need for today's graduates to develop skills beyond academic knowledge in order to thrive in this environment. Such skills include team working, problem solving, decision-making, leadership, consulting and delivering written and oral presentations. These are sometimes referred to as 'soft skills'.
'Soft skills aren't about being warm, wet and hugging trees, more about knowing how to make what you want to happen, happen - knowing how to get what you want from humans.'
Prof David Sims, Director of MBA Programmes at Cass Business School, City University, London.
The Independent, Education & Careers, 20 January 2005.
It is therefore this module's aim to develop these skills and to provide the opportunity to experience them in action.
With the labour market constantly becoming more competitive there exists a real need for today's graduates to develop skills beyond academic knowledge in order to thrive. This module introduces various management skills which include teamworking, problem solving, decision-making, presenting and consulting.
It is therefore the aim of this module to increase awareness of the need to develop such skills and provide the opportunity to experience them in action. The participative nature of this module will enable students to increase their confidence in group work and presentations through a series of practical sessions.
Interpersonal Communication - use of models
Verbal & Non-verbal Communication
Making Meetings Work
Identifyng Selection Criteria
Skills Analysis and Action Planning
Oral Presentations Exercise
** Recommended Text
Arredondo, Lani (2000) Communicating Effectively
This module is at CQFW Level 4