|| MM12610 |
|| MARKETING SKILLS TUTORIAL |
|| 2007/2008 |
|| Dr Brigitte Biehl |
|| Semester 2 |
|| Registration on the Marketing Major degree scheme |
| Course delivery
|| Seminars / Tutorials || 10 Hours. |
|Assessment Type||Assessment Length/Details||Proportion|
|Semester Assessment|| Coursework 4 x 25% ||100%|
On successful completion of this module students will be able to:
Search for information on particular topics in marketing
Make effective verbal presentations
Present information in various written styles (management report; academic essay)
Understand how to plan for career and personal development
Understand alternative learning styles (including their own preferred style)
This module aims to:
Develop Marketing Major students' awareness of the skills needed for academic and career success in Marketing
Enthuse, motivate, and build students' self-confidence in managing their programme of learning
Build cohesiveness in each cohort of Marketing Major students.
Marketing Skills development is critical for students who aim to be marketers or sales personnel. Learning the techniques of effective skills in marketing, such as presentation skills, different handling styles and approaches, information gathering techniques and critical analyses, will help future marketers to deal with the industry demands and requirements.
Searching information, Selecting, Summarising and Writing Styles. Responding to Information: Making Team Recommendations and Decisions.
Information gathering methods, searching and synthesising time factor, putting information together, structuring and presenting information, team's discussion, facilitation and decision-making techniques.
Making Effective Presentations.
Styles, medias, outlook, voice, body languages and audience control.
Case Study Analysis and Presentations.
Application and practical exercises on developing marketing skills and sales and management skills.
Career Planning and Development.
Self awareness, skills analysis, principles of career management, resume preparation and career choice.
Learning styles and Stress Buster.
Personal learning styles, common learning styles, different appraoches and ways of learning, finding and using the styles well and dealing with stress.
** General Text
Further reading for each topic will be distributed during the module
** Recommended Text
Clark, C (1999) How to give effective business briefings; effective techniques for relaying information to and obtaining feedback from employees
London: Kogan Page
Goffman, E (1969) The presentation of self in everyday life
London: Allen Lane
Nickson, D, Warhurst, C, Dutton, E (2005) The importance of attitude and appearance in the service encounter in retail and hospitality Managing Service Quality
Vol. 15, No. 2 pp. 195-208.
This module is at CQFW Level 4