Aberystwyth University Telephone System

Information Services took over responsibility for the University telephone system in February 2008

This saw the start of a project to move the whole University telephone service over to a Voice Over Internet Protocol (VOIP) service

The advantages of VOIP are:

• it is cost effective  - with any savings being ploughed back into improving the service.
• it provides additional functionality, for example caller id, missed calls.
• it has extension mobility - you can login to any VOIP phone and access your telephone extension.
• it provides the option (at an additional cost) of having 2, 6 or 14 line phones
• it allows (with the correct software) your computer to be used as a 'softphone' so you can access your telephone extension on and off campus.(More info)
• it provides Voice Mail, using Microsoft Exchange to deliver voice mails as messages to your email Inbox.(More info)

Information on using VOIP phones can be found in our VOIP FAQ pages