Softphones

A softphone is a software program which allows you to use your computer and internet connection to make telephone calls instead of the usual handset and telephone line.

The advantages of softphones are:

• Mobility
  As long as you have a computer with the necessary software installed and a connection to the University network (on campus or off campus using VPN) you can make and receive calls as though you were in your office.
• Cost
  Using an existing network connection to make work-related calls while off-campus can save on mobile or home phone bills.
• Comfort
  Using a headset with a microphone leaves your hands free to use the computer while you talk and listen.

Softphones are available:

• to members of AU staff registered to use a VOIP phone
• on purchase of a license to use the software - these can be purchased by means of a departmental order to Data Preparation, dataprep@aber.ac.uk (01970 62) 2485.