Contacting Information Technology Services

For services and systems updates, please visit IT Service Status

For all enquiries relating to IT services you can contact us by:

  calling 01970 62 2400
using the Chat Now link on our webpages
  emailing it@aber.ac.uk
In person 

visiting the IT Service Desk based in the 
Hugh Owen Library

 

Using the online form

IT Services core hours

Monday -Thursday 09:00-17:00

Friday - 09:00 - 16:00 

IT Services offer a full range of services and support during core hours.

IT Services carry out essential maintenance on the University’s IT services on Tuesday mornings. Access to all services, including email and web access, must be considered "At Risk" between 7am and 10am.  Further information at: https://faqs.aber.ac.uk/en/94