Module Information

Module Identifier
Module Title
Academic Year
Semester 2

Course Delivery

Delivery Type Delivery length / details
Seminars / Tutorials
Lecture 10 x 2 hours


Assessment Type Assessment length / details Proportion
Semester Assessment Case Study  1,500 words  20%
Semester Exam 2 Hours   80%
Supplementary Exam 2 Hours   100%

Learning Outcomes

On completion of the module, students will be able to explain clearly the subject matter and its pertinence to/implications for the wider business. Students will also be expected to identify the various key components of Operations Management. Students will be able to address (both on an academic and practical basis) a variety of operations management issues both through a process of discussion and written work.


The aim of this module is to
- provide the basic knowledge of concepts and principles which are the building blocks of innovation and operations management
- build student's ability/skills to approach and analyse a variety of innovation and operations management issues and problems
- provide students an understanding of how they, as future leaders of innovative organisations, can recognise and harness inovation.


Basics of innovation and oeprations management
Overview of operations and management functions
The role of innovation and operations management in business
Identify major historical developments in operations management
Dimensions of innovation and operations
Innovation and operations strategies
Innovation management process, strategic alliances
Innovation dynamics and technological change
Processes and technology
Product and service design
Capacity and facilities, operations planning, forecasting
Basics of project and supply chain management
Systems of innovation: national, technological, sectoral
Quality management

Brief description

Innovation is at the forefront of much of the current economic and political debate as it is the key for wealth creation. This is an introductory course and the range of topics covered will be broad: it is designed to give students a general introduction to some of the many topics that come under the general heading of 'Operations Management'. This module will help students to gain an understanding of key areas of innovation and operations including definitions and examples from existing literature and from a set of example cases that illustrate innovation and operations in many different settings and markets.

Emphasis will be placed on the applciation of the key concepts to actual business situations. This course will discuss various aspects of innovation and operations management, focusing on the role of innovation and operations in enabling firms to generate competitive advantage, and the types of problems faced by firms in their new product and service development.

Reading List

Recommended Text
Heizer, J & Render, B (2008) Principles of Operations Management 9 Edition Pearson Prentice Hall Primo search Reid, R. Dan (Jan. 2010) Operations Management:An Integrated Approach 4th ed. John Wiley & Sons, Limited Primo search Tidd, Joe & Bessant, John (2009) Managing Innovation: Integrating Technological, Market and Organisational Change 4 Edition John Wiley & Sons Primo search von Stamm, Bettina (2008) Managing Innovation, Design and Creativity 2 Edition John Wiley & Sons Primo search
Supplementary Text
Kruger, D; Witt, P & Ramdass, K (2005) Operations Management Oxford University Press Primo search Slack, N; Chambers, S and Johnson, R (2010) Operations Management 6 Edition Prentice Hall Primo search Slack, N; Chambers, S; Johnson, R and Betts, A (2008) Operations and Process Management: Principles and Practice for Strategic Impact 2 Edition Prentice Hall Primo search Smith, D (2006) Exploring Innovation McGraw-Hill Primo search


This module is at CQFW Level 7