Module Information

Module Identifier
Module Title
Academic Year
Semester 2

Course Delivery

Delivery Type Delivery length / details
Lecture 22 lecture hours
Seminars / Tutorials 1 tutorial per student


Assessment Type Assessment length / details Proportion
Semester Exam 2 Hours   Unseen written examination  50%
Semester Assessment 2500 word individual assignment to be completed in the format of a report  50%
Supplementary Exam 2 Hours   Unseen written examination, repeat all failed elements  50%
Supplementary Assessment 2500 word individual assignment to be completed in the format of a report  50%

Learning Outcomes

On successful completion of this module students should be able to:

* Assess the historical development of operations management

* Evaluate the relationship between operations and strategy

* Critically review the design of operations systems

* Analyse the planning and control mechanisms in operations management

* Discuss the theories and tools of quality management

* Critically identify and discuss the contemporary operational issues that organizations face


The aim of this module is to:

  • provide the basic knowledge of concepts and principles which are the building blocks of innovation and operations management;
  • build students' ability/skills to approach and analyse a variety of innovation and operations management issues and problems;
  • provide students with an understanding of how they, as future leaders of innovative organizations, can recognize and harness innovation.

Brief description

Innovation is at the forefront of much of the current economic and political debate as it is the key for wealth creation. This is an introductory course and the range of topics covered will be broad: it is designed to give students a general introduction to some of the many topics that come under the general heading of 'Innovation and Operations Management'. This module will help students to gain an understanding of key areas of innovation and operations including definitions and examples from existing literature and from a set of example cases that illustrate innovation and operations in many different settings and markets.

Emphasis will be placed on the application of the key concepts to actual business situations. This course will discuss various aspects of innovation and operations management, focussing on the role of innovation and operations in enabling firms to generate competitive advantage, and the types of problems faced by firms in their new product and service development.


Basics of innovation and operations management
Overview of operations management functions
The role of innovation and operations management in business
Identify major historical developments in operations management
Dimensions of innovation and operations
Innovation and operations strategies
Innovation management process, strategic alliances
Innovation dynamics and technological change
Processes and technology
Product and service design
Capacity and facilities, operations planning, forecasting
Basics of project and supply chain management
Systems of innovation: national, technological, sectoral
Quality management

Module Skills

Skills Type Skills details
Application of Number Develop numeracy skills appropriate for solving problems associated with planning and managing operations.
Communication Communicate effectively using a variety of methods and reporting formats.
Improving own Learning and Performance Demonstrate self-management in terms of time, planning and behaviour especially in preparation of the report.
Information Technology Utilise information technology to aid research and present results within various formats appropriate to use within a business environment.
Personal Development and Career planning The module provides content which may prove highly valuable for many students in their later careers, permitting them to have an understanding that goes beyond country boundaries, making the student capable of understanding and adapting to global business.
Problem solving Students will be introduced and will work through problem solving issues throughout this module. They will be expected to identify and associate with the problems and issues throughout the course and will be encouraged to push their existing boundaries to answer these questions in creative and innovative ways.
Research skills Students will have to prepare an individual report based on data and information that they will have to collect, have to arrange coherently in a written document all the relevant material gathered. Student will need to demonstrate their research skills in preparation for lectures and tutorials, as well as in their group exercises.
Subject Specific Skills This module provides students with the opportunities to identify, analyse, evaluate and practice a series of skills with respect to Operations Management in real business.
Team work Class exercises have been designed to ensure varied team work experiences. During the tutorial sessions the students will also be encouraged to participate in group discussions using case studies.

Reading List

Recommended Text
Bettina von Stamm (2008) Managing Innovation, Design and Creativity 2nd John Wiley & Sons Primo search J. Heizer, B. Render (2008) Principles of Operations Management 9th Pearson Prentice Hall Primo search Joe Tidd, John Bessant (2009) Managing Innovation: Integrating Technological, Market and Organizational Change 4th John Wiley & Sons Primo search Paul Trott (2008) Innovation Management and New Product Development 3rd Pearson Prentice Hall Primo search Reid, R. Dan (Jan. 2010) Operations Management:An Integrated Approach 4th ed. John Wiley and Sons Limited Primo search
Supplementary Text
D. Kruger, P. Wit, and K. Ramdass (2005) Operations Management Oxford University Press Primo search D. Smith (2006) Exploring Innovation McGraw-Hill Primo search N. Slack, S. Chambers, R. Johnson, and A. Betts (2008) Operations and Process Management: Principles and Practice for Strategic Impact 2nd Prentice Hall Primo search N. Slack, S. Chambers, and R. Johnson (2010) Operations Management 6th Prentice Hall Primo search


This module is at CQFW Level 6