Module Information

Module Identifier
Module Title
Academic Year
Intended for use in future years

Course Delivery

Delivery Type Delivery length / details
Lecture 10 x 4 hours or 40 hours block taught
Seminars / Tutorials 20 hours to include case studies


Assessment Type Assessment length / details Proportion
Semester Assessment 3,000 word individual project  30%
Semester Assessment 1 hour in class test  20%
Semester Exam 3 Hours   50%
Supplementary Assessment Repeat all failed elements or equivalent  30%
Supplementary Assessment Repeat all failed elements or equivalent  20%
Supplementary Exam 3 Hours   Repeat all failed elements or equivalent  50%

Learning Outcomes

On successful completion of this module students should be able to:

Students will be able to address (both on an academic and practical basis) a variety of operations and supply chain management issues both through a process of discussion and written work.

Demonstrate an understanding of the contributions operations management can provide companies, and apply relevant operations management concepts to manage operations effectively

Analyse the planning and control mechanisms and discuss the contemporary operational issues that organizations face and recommend processes in support of organisation goals

Use a range of operations management tools, concepts and techniques required to solve business problems pertaining to the operations of a firm

Analyse data and information using relevant operations management tools and concepts and communicate these effectively through business reports

Demonstrate a critical understanding of the nature and process of purchasing, physical distribution, logistics and materials management


Operations and Process Strategy
Design of Products and Services
Capacity and Layout Planning
Forecasting Demand
Quality Management and Statistical Process Control
Inventory Management
Lean Operations and JIT Management
Aggregate Planning and Material Requirements Planning
Project Management
Work force management
Supply Chain Management
Information Management: Data Collection and Analyses

Brief description

This is designed to give students a general introduction to some of the many topics that come under the general heading of Operations and Supply Chain Management and Consulting. This module will help students to gain an understanding of key areas of operations including definitions and examples from existing literature and from a set of example cases that illustrate operations in many different settings and markets. This course also aims to broaden and expand students’ knowledge of the techniques required for the design, operation and control of business processes and consulting. Emphasis will be placed on the application of the key concepts to actual business situations. In addition, various types of customer/supplier relationships are assessed along with the mechanisms required to reduce supply chain risk.
The aim of this module is to
- Provide students an understanding of how they, as future leaders of innovative organizations, can apply relevant operations and supply chain management concepts and techniques to manage operations effectively
- Identify key influential factors and use a range of operations management tools required to solve business problems pertaining to the operations of a firm
- Build students’ ability/skills to approach and analyse a variety of operations and supply chain management issues and communicate these effectively through business reports
- To assess the importance of customer/supplier relationships and to examine risk associated with supply chain management

Module Skills

Skills Type Skills details
Application of Number The course will develop a student’s ability to read and understand national accounts and other international economic data.
Communication Discussion-based group seminars facilitate critical thinking and help to develop good presentation skills. Independent work on assessed essay helps to develop writing skills which will be of use when writing the assessment.
Improving own Learning and Performance Students will improve their learning by undertaking directed but independent study and work. Time management will be crucial in preparation for the assessments.
Information Technology The use of electronic journals and reports are highly relevant for the successful preparation of the report. In addition, although not required, students may choose to use electronic library databases.
Personal Development and Career planning The module provides content which may prove highly valuable for students in their later careers. Knowledge and understanding of contemporary issues in the operational environment as well as research skills developed in connection with the preparation of assessed individual coursework contribute to transferable skills. This module equips managers with knowledge and tools to operate various functions across an organisation
Problem solving The module demands the participants to apply analytical skills to reason and understand the challenging nature of the subject. By introducing a variety of theoretical as well as empirical topics, the module enables students to develop creative thinking approaches to problem solving and to critically evaluate potential solutions to complex and challenging problems. These skills will have to be applied in tutorial discussions, preparation of the written assessment and in the exam. Operations and supply chain management tools and techniques will be applied to business situations.
Research skills Students will be mostly working with influential theoretical as well as empirical research papers published in operations and supply chain management journals. This will introduce them to a range of research methods, which will facilitate development of appropriate research skills necessary to produce high quality project reports. The students will have to prepare an individual report based on information that they will have to collect, having to arrange coherently in a written document all the relevant material gathered.
Subject Specific Skills Operations and supply chain management tools, data collection and analyses techniques and their application
Team work Team work ethics are encouraged in seminars. During seminars students will be encouraged to participate in interactive group discussions/presentations.


This module is at CQFW Level 7