Module Information

Module Identifier
Module Title
Access, outreach and advocacy
Academic Year
Semester 2 (Taught over 2 semesters)
Other Staff

Course Delivery



Due to Covid-19 students should refer to the module Blackboard pages for assessment details

Assessment Type Assessment length / details Proportion
Semester Assessment Report  (1,000 words)  20%
Semester Assessment Presentation and report  (2,500-3,000 words)  50%
Semester Assessment PDP report  (1,500-2,000 words​)  30%
Supplementary Assessment Report  (1,000 words)  20%
Supplementary Assessment Presentation and report  (2,500-3,000 words)  50%
Supplementary Assessment PDP report  (1,500-2,000 words​)  30%

Learning Outcomes

On successful completion of this module students should be able to:

1. Design and evaluate policies, strategies and processes to ensure appropriate access, outreach and advocacy for recordkeeping services across a range of stakeholders.

2. Understand the organizational structures within which recordkeeping services operate to facilitate the management of records, programmes and service provision.

3. Identify and evaluate the tools and processes associated with managing an archive and records service effectively.

4. Demonstrate the ability to plan, carry out and evaluate user surveys and projects to ensure efficient standards of customer care and develop services and training.

5. Identify the skills required by records professionals, and devise a plan for personal professional development in the field.

Brief description

This module explores how archives are accessed and how they are managed and promoted to increase support and optimise use.


This module can be divided into two parts, as follows:

1. The functions of archive services to make archives available. This includes consideration of public service delivery; current legislation, standards and policies; financial and project management; marketing strategies; developing outreach opportunities; and working effectively with staff and volunteers.

2. The second part focuses on the role and responsibilities of individual archivists and the work of professional bodies. This looks at issues such as ethics, Continuing Professional Development, as well as career development opportunities.

Module Skills

Skills Type Skills details
Application of Number Group activities will include the need to consider funding sources and effective budgetary controls.
Communication Effective oral communication will be required in seminars and visits (not assessed), and written skills in assignments.
Improving own Learning and Performance Reflection upon learning and information skills will be encouraged, and assignment feedback will facilitate further reflection.
Information Technology Website searches will be used to identify relevant academic and professional literature and documentation. Assignments will be word processed and submitted via Turnitin.
Personal Development and Career planning The work of relevant professional bodies and Continuing Professional Development opportunities will be highlighted.
Problem solving Problem based learning through practical work in seminars will help student acquire skills that can be adapted for their future working environments and lifelong learning.
Research skills Assignment preparation will require the identification and location of relevant academic and professional literature, and best practice within the profession.
Subject Specific Skills Skills in promoting and providing access to archival materials will be developed.
Team work Group activities and classroom exercises feature in this module.


This module is at CQFW Level 7