Module Information
Course Delivery
Assessment
| Assessment Type | Assessment length / details | Proportion |
|---|---|---|
| Semester Assessment | Essay 2000 Words | 100% |
| Supplementary Assessment | Essay 2000 Words | 100% |
Learning Outcomes
On successful completion of this module students should be able to:
describe and explain the process of communication between people;
discuss the process of communication using some basic theoretical concepts drawn from semiotic literature
discuss the key issues pertaining to computer mediated communication
describe the key principles of effective negotiation
explain group communication and team building processes
outline the qualities of effective report writing for workplaces
identify key features in giving effective presentations for academic, career, and professional contexts
Brief description
We spend about three quarters of our lives communicating but this quantity is no guarantee of quality. For example you may have experienced communications, which resulted in unsatisfactory work conditions, an unhappy marriage or arguments with you children. Indeed, for over 60,000 years people have been communicating. Yet we still feel the need, perhaps more than ever, to find ways to improve our communication skills.
Aims
This module aims to explain the human communication process and provide you with the skills for effective communication in workplace professional practice.
Content
The module explores the theoretical basis underpinning our understanding of human communication, semiotics, and computer mediated communication (CMC).
It also introduces communication skills applicable to the workplace such as teamwork, negotiation and leadership skills, and effective presentations to engage workplace customers and colleagues.
You will also study skills in communication, such as how to gather and structure information and how to prepare for oral and written presentations.
Module Skills
| Skills Type | Skills details |
|---|---|
| Co-ordinating with others | Outline effective ILS enquiry negotiations and discuss the value and impact of teamwork and negotiation skills for workplace professional practice, from both group exercises, online activity and formal assessment. |
| Digital capability | Explore how we communicate through digital media and the impact of semiotics and computer mediated communication (CMC) on human interaction and reception |
| Improving own Learning and Performance | Reflection on communication skills and what is required for workplace professional practice. |
| Personal Development and Career planning | Reflection on practice, and individual learning through researching and completing course assessment. |
| Problem solving | Approach to practical assignment and module exercises. |
| Professional communication | This is the rational for the module: exploring the literature and theory underpinning human communication and giving examples of how human communication theory can be applied in professional practice (e.g. negotiation skills, presentation skills, and team work) |
| Research skills | Identification of reading and critical review of literature (and applications) in order to complete module assessment. |
| Subject Specific Skills | Reflection and application of effective communication skills within the workplace. |
Notes
This module is at CQFW Level 5