I have changed my bank details, address or company name, who do I inform?
Please email firstname.lastname@example.org with your new details, we will amend our records accordingly once we have verified them.
I received a payment which was not for me. How do I return the funds?
Please email email@example.com and we will provide you with bank details and instructions of what to enter as a reference.
How do I query payment of an outstanding invoice?
For any payment queries, please email firstname.lastname@example.org, stating your company name and an invoice number. We will respond by email to your enquiry as soon as we can.
How do I send an invoice for payment?
Please forward any invoices to email@example.com. Please ensure the relevant PO is quoted on each invoice. Payment of invoices without a purchase order number will be delayed.
How do I pay for an invoice I have received?
To pay by debit/credit card for any invoice you have outstanding please go to https://epayments.aber.ac.uk/commercialinvoice/
You can also pay by bank transfer:
- Account Name – Aberystwyth University General Account
- Account No – 20063274
- Sort Code – 20-18-74
I have a query about an invoice I have received?
Please email any queries you have to firstname.lastname@example.org quoting your customer number and invoice.