AberWelcome: Help and Support

General enquiries

For general enquiries, please contact Ask Aber who will be able to answer your enquiry or put you in touch with the right team.

Welcome Support Zone,

Hugh Owen Library Fri-Sat 18-19 Sept 2026,0900-1700

The following services are available:

  • Holi Aber / Ask Aber Enquiries Desk​
  • IT Services
  • International and Student Support
  • Library Tours​
  • Student Fees

Registration Support Zone

Hugh Owen Library Mon-Wed 21-23 Sept 2026, 0900-1700

The following services are available:

  • Academic Registration support
  • Holi Aber / Ask Aber Enquiries Desk​
  • IT Services
  • Welfare / Advice / Accessibility​
  • UKVI​
  • Library Tours​
  • Faculty Desks​

Accommodation

For any enquiries regarding accommodation contact the Accommodation Office  or visit them in Y Sgubor, Fferm Penglais. Information on moving in and key collection is available at https://www.aber.ac.uk/en/accommodation/new-students/moving-in/.

Registration

Information about registration for new and returning students is available at https://www.aber.ac.uk/en/academic-registry/students/ug-issues/registration/. During Welcome Week, support on all aspects of registration is available from Monday 21st September until Wednesday 23rd September at the Hugh Owen Library from 0900-1700.

Student Finance

Students can access student finance support in Welcome Support (Hugh Owen Library) on Friday 18th and Saturday 19th September between 0900-1700 and in Registration Support (Hugh Owen Library) from Monday 21st September until Wednesday 23rd September at the Hugh Owen Library between 0900-1700. The finance portal is available at https://financeportal.aber.ac.uk/.