News & Events

For services and systems updates, visit our IS Services Updates blog

Pressreader

02/06/2023

Pressreader provides unlimited access to thousands of newspapers and magazines.

Each week the library will highlight selected titles to demonstrate the breadth of content available to AU students and staff.

  • BBC History Magazine – This magazine is packed full of detailed and exciting stories from both British and global history.    
  • National Geographic Traveller Food – Superb photography explores the world through cuisine, complete with discussion from producers, suppliers and chefs.  

If you’re on campus don’t forget to sign-in to Primo before logging in to Pressreader.

ICT extended at risk period: 07:00-10:00 Tuesday 6 June 2023

01/06/2023

We will be carrying out extended IT maintenance between 07:00-10:00 Tuesday 6th June.

This work might affect all Aberystwyth University systems and services including applications, webpages, file stores and printing

We apologise for any inconvenience. Additional information on essential maintenance work is available in our FAQs here.

Blackboard Ultra Courses 2023-24

30/05/2023

From September 2023, all new courses in Blackboard will be Ultra courses. Find out more about Ultra courses.

IS surpassing Customer Service expectations for the 8th year running

25/05/2023

Following a successful assessment earlier this month, we are very proud to announce that we have retained our Customer Service Excellence certification for 2023 and improved upon it with the achievement of a new Compliance Plus award.

The Customer Service Excellence standard assesses services against the following 5 criteria:

  1. Customer Insight
  2. The Culture of the Organisation
  3. Information and Access
  4. Delivery
  5. Timeliness and Quality of Service

Information Services now has 12 areas of Compliance Plus – areas of service where we excel:

  1. Customer Insight
  • 4 areas of Compliance Plus – identifying hard-to-reach and disadvantaged service users; engaging and consulting with customers; making changes to services as a result of this work
  1. Organisational Culture
  • 2 areas of Compliance Plus - Treating our customers fairly and equally; empowering staff and encouraging staff development with a strong focus on customer service skills
  1. Information and Access
  • 4 areas of Compliance Plus – providing information in a variety of ways using a range of channels to meet customer needs; making services accessible to the vast majority of our users; ensuring our buildings are as clean and comfortable as possible for users; working with partners to deliver services collaboratively for the benefit of our customers
  1. Provision
  • 1 area of Compliance Plus - development and learning from best practice within and outside our organisation and publishing examples externally where appropriate

You can find more details about our Customer Service Excellence standard here

Pressreader

25/05/2023

Pressreader provides unlimited access to thousands of newspapers and magazines.

Each week the library will highlight selected titles to demonstrate the breadth of content available to AU students and staff.

  • How it Works – Complete with expert explanations, cutaways and high detail images, this magazine explores the modern world.  
  • ImagineFX – This magazine if full of inspiration, news and advice for both traditional and digital artists, graphic designers, web designers and illustrators.  

If you’re on campus don’t forget to sign-in to Primo before logging in to Pressreader.

Keynote announcement: Annual Learning and Teaching Conference

23/05/2023

The Learning and Teaching Enhancement Unit is pleased to announce our keynotes for this year’s Annual Learning and Teaching Conference (4-6 July 2023). 

On 4 July, we’ll be joined by colleagues from Blackboard and Bangor University to learn all about Blackboard Ultra. 

Book your place today and view further information on our blogpost.

Finding your way around the Hugh Owen Library

22/05/2023

Introducing the Library Floor Map

We have launched a new map and library guide to help you navigate the Hugh Owen Library and locate your books and other resources on the shelves. 

Browse the map online at libraryfloormap.aber.ac.uk to find out what's where, get more information about library resources and spaces and familiarise yourself with the layout - never get lost again! 

The Library Floor Map is integrated with Primo, the library catalogue. When you're viewing your item in Primo, click the Library Floormap link to open the map and the shelves where your item is located will be highlighted.

We are interested in your feedback

The Library FloorMap is a new resource, and we need your feedback to let us know how we could make it as helpful as possible for our users. Let us know here or by emailing is-feedback@aber.ac.uk   

Final examination timetable 2023 now available

31/03/2023

The final examination timetable for semester two is available on the timetabling web site: https://www.aber.ac.uk/en/timetable/exam-timetable/