Agent Quality Framework

Aberystwyth University works exclusively with carefully selected overseas representatives who meet our high standards of professionalism, ethics, and service. As a proud supporter of the UK Agent Quality Framework (AQF), we are committed to maintaining excellence in agent engagement and ensuring that international students receive high-quality support throughout their journey to study in the UK. Through this commitment, we aim to uphold the UK’s reputation as a world-leading destination for higher education.

Aberystwyth University has recently signed a pledge with the British Universities' International Liaison Association (BUILA) and the British Council, affirming our commitment to:

  • Empowering students to make informed decisions

  • Upholding strong agent governance and professionalism

  • Promoting ethical practices, professional knowledge, and competence

  • Ensuring transparency and accountability across all agent interactions

All listed Country Representatives working with us have demonstrated that they are trained by the British Council and maintain up-to-date knowledge of UK Visas and Immigration (UKVI) laws and compliance requirements.

To help students make informed choices, we recommend reading the Student Guide to Choosing an Education Agent. This guide offers practical advice on selecting a reputable agency.

We also encourage prospective students and partners to consult the following resources:

If you have any questions, concerns, or wish to submit a formal complaint, please don’t hesitate to contact us via email at international@aber.ac.uk.