Frequently Asked Questions - Students

Safety on campus

I am a student - what should I do if I display COVID-19 symptoms?

If you experience COVID-19 symptoms, you should:

  • Self-isolate immediately
  • Get tested
  • Notify the University by logging into your student record (studentrecord.aber.ac.uk), click on the Personal tab and choose Report COVID-19 symptoms from the drop-down menu. If you are having difficulty completing the online form, please contact coronavirus@aber.ac.uk.
  • After completing the online form, you will receive further directions by email.

It is extremely important that you isolate yourself from other people while you are experiencing symptoms associated with COVID-19.

  • Stay away from people you live with as much as possible
  • Don't use shared spaces (such as the kitchen) at the same time as other people – eat your meals in your room
  • Don't go to your academic department or any public places
  • Don't go on public transport or use taxis
  • Don't go out to get food and medicine – order it online or by phone, or ask someone to bring it to your home
  • Don't have visitors in your home, including friends and family
  • Don't go outside to exercise – exercise in your room
  • Stay on your own in one room as much as possible and keep the door closed
  • Use a separate bathroom - or, use the bathroom after everyone else and clean it each time you use it, for example, by wiping the surfaces you've touched

How do I get a Covid Pass to attend large events and venues?

If you want to attend certain venues and events you must now show your NHS COVID Pass to prove that you are either fully vaccinated or have tested negative. 

More information about the NHS Covid pass

Get your NHS COVID Pass

From 26 December 2021 a maximum of six people (unless with your household of a larger number) will be able to gather in regulated premises, such as hospitality, cinemas and theatres. This applies to both outdoor and indoor areas of the premises.

Do I need to keep a distance on campus?

Please be mindful of others when moving around campus and try to keep 2 metres apart where you can. This is to help prevent spread of COVID-19. If you are in an indoor space, wearing a face covering and 2 metres cannot be maintained for a prolonged period of time (15 mins or more), you should consider other mitigation measures - this can include the use of screens and/or enhanced face coverings.

From 26 December 2021, 2 metre social distancing will be required in offices and all public premises

Can I prebook study space on Penglais Campus?

A full list of the study spaces (including computer spaces) that are available for pre-booking is available online.

 

Members of the same household can now book a group study room in Hugh Owen Library.

There are four group study rooms available in the Iris de Freitas Room, each with its own computer. These rooms may be used by individuals or a limited number of members from one household at any one time:

No more than two users from the same household:

  • Iris de Freitas Carrel 01

No more than 4 users from the same household:

  • Iris de Freitas Study Room 6
  • Iris de Freitas Study Room 7
  • Iris de Freitas Study Room 8

Details and the booking system are available online here.


Please observe the following when using these facilities:

  • Wipe down your work area, chair, keyboard and mouse before and at end of your session with wipes provided in the rooms
  • Clean printers/photocopiers/scanners after use.
  • Use the hand sanitiser when you enter and leave the room
  • Wear face-coverings in all University buildings unless exempted
  • Only sit at the designated marked locations in the room
  • Observe the 2-metre social distancing rule
  • Observe any one-way systems around the rooms
  • Use your own Aber Card to swipe to enter and exit the room

Should I download the NHS Covid App?

We encourage staff and students to take advantage of the app and help prevent the spread of the virus and ensure our campuses and wider communities are as safe as possible.  Use of the app is voluntary and does not replace any of our current processes but is designed to work with them and help slow the spread of COVID 19.

Face coverings

Do I need to wear a facial covering?

We require everyone - staff, students and visitors - to wear a face covering while indoors on Aberystwyth University sites.

This includes all learning and teaching spaces, social and study spaces, corridors, multi-use offices, and commercial venues such as Sports Centre, Arts Centre and Hospitality outlets and on University provided transport. The only exceptions to this are when exercising in the Sports Centre, sitting down to eat or drink in hospitality settings and when in your own student accommodation.

The wearing of face coverings applies to all individuals on our campuses – students, colleagues, contractors, visitors and commercial suppliers / clients. We will continue to review the requirement to wear face coverings in line with our comprehensive risk assessments and the latest government guidance.

Free face coverings are available from Sgubor (Fferm Penglais), Campus Reception, Sports Centre and the Students’ Union on the Penglais campus.

We will remain sensitive to the needs of those who are unable, for health or disability reasons, to wear face coverings.  If you have an age, health or disability related reason for not wearing a face covering, you will be able to collect a white lanyard from the Hugh Owen Library, which we recommend that you wear in University buildings so that others can see that you are exempt.

Where do I get a face covering?

Free face coverings are available from Sgubor (Fferm Penglais), Campus Reception, Sports Centre and the Students’ Union on the Penglais campus.

What sort of face covering should I wear inside University buildings?

Three ply face coverings should be worn over the mouth and nose at all times when inside University buildings. 

This is really important as COVID-19 is spread largely through tiny particles in the air created when infected people cough, sneeze, speak and breathe. 

Please avoid using alternatives such as ‘snoods’ or ‘neck gaiters’ as scientific evidence shows them to be inadequate for preventing the spread of the virus.

Do I need to wear a face covering whilst using transport provided by the University?

Yes, users of transport provided by the University will be required to wear face coverings for the duration of the journey.

Do I need to wear a face covering in University accommodation?

If you are living in University accommodation, you do not need to wear a face covering in your own room or within your household. However, once you leave your room/household, a face covering should be worn in communal spaces and shared corridors.

How can I show that I am not required to wear a face covering?

If you have an age, health or disability related reason for not wearing a face covering, you can collect a white lanyard from the Hugh Owen Library and which we recommend that you wear in University buildings so that others can see that you are exempt.

Do I need to wear a face covering in shops on campus?

Yes - the wearing of face coverings in shops is a legal requirement, in accordance with the Welsh Government’s alert level 2 guidance.

Do I need to wear a face covering in the library?

Yes, you will be expected to wear a face covering in the library, unless you are exempt.

Do I need to wear a face covering in communal spaces?

You should wear a facial covering in all indoor communal spaces, such as social spaces, on Aberystwyth University sites.

Hospitality

Do I need to wear a face covering in cafes and hospitality venues on campus?

From 26 December 2021 you must wear a face covering (unless you have a reasonable excuse not to wear a face covering) in all indoor public places, including when not seated in a pub, café or restaurant.

When I visit, am I required to provide my contact details for Test and Trace?

Yes, whilst most government restrictions have relaxed, it is still mandatory for all customers to provide their contact details for Test and Trace purposes.

Are there restrictions on who or how many people I can eat with?

You may eat with whoever you choose, they do not need to be from your household.  However, we recommend that you maintain physical distance of 2 metres with people not from your household when not dining, and in shared spaces such as corridors, stairwells and toilets.

It is also important to know who you are with: contact tracing plays an important role in helping us to limit the spread of the disease.

From the 26 December only 6 people can meet at a café, restaurant, pub or other public premises (unless with your household of a larger number). This applies to both outdoor and indoor areas of the premises.

 

From this date you should also not take part in an organised event indoors of more than 30 people or outdoors for more than 50 people. All organised events must be organised by a responsible body and have a risk assessment.

Sports Centre

Do I need to wear a face covering in the Sports Centre?

You are not expected to wear your face covering whilst undertaking physical exercise in our Sports Centre.  However, you are expected to wear your face covering when travelling through the building to-and-from your activity.

Do I need to pre-book the gym/classes?

You don’t need to book for the gym and those classes with additional capacity available.

Non-members can just turn up to the gym, Zumba, circuits, HIIT and LTB before the session/class with places available on a first come first served basis. You can pay for your session at the Sports Centre’s reception, with payment by card only.

We encourage everyone to book in for all other classes.

You will be asked to download the evePASS app and scan the QR code before entering. If you don’t have access to a smartphone then the staff at the reception can log your attendance.

Teaching spaces

How will the University support adequate ventilation in different buildings as we return to teaching on campus?

Each building has been risk-assessed which includes assessing ventilation.

Following those assessments, adjustments have been made and some rooms taken out of use. A survey of all spaces identified for teaching and study has been conducted to review window operation to ensure compliance with Welsh Government advice.

Windows and doors should be open where possible. Signs will be in buildings to clarify if windows can be opened or must be kept closed – the latter where mechanical ventilation is present. We would ask that staff and students follow the signage in different rooms.

Fire doors must not be held open, with hooks, wedges or other objects, in order to improve ventilation. This would be a breach of fire safety legislation and would be a serious risk in the event of a fire and smoke.  (All fire doors should have a door closer and only those released automatically upon activation of the fire alarm are permitted to be held open). 

In buildings without automatic (mechanical) ventilation systems windows should be opened for 15 min or so when entering the room (especially when the room was occupied by others beforehand). Leaders of sessions are asked to leave windows open at the end of their sessions.

What will students be expected to do to help keep teaching spaces safe?

Together we can stay safe and help prevent the spread of COVID-19

  • Do you have key symptoms of COVID-19 (fever, cough, loss of taste/smell) now? If YES at any point, please go home and see COVID-19 Testing for what to do next. If NO continue to the next step.
  • Use the alcohol hand gel on entry and exit to the building.
  • Unless you have a specific exception, ensure you are wearing a suitable face covering.
  • Keep as much physical distancing as possible.
  • Please follow any one-way systems in place.
  • Some rooms will have ‘entrance only’ and ‘exit only’ doors – these should be followed at all times.
  • If the entrance to the room is at the front, please fill the seats at the back first.
  • Record your attendance by swiping your Aber Card on the attendance monitoring point.
  • Cleaning products are available, if you would prefer to self-clean your working area.

 

University Accommodation

What counts as my household?

Your household is everyone who lives in your shared house, flat, or ‘area’ – those with whom you share a kitchen or bathroom.  

 

Can I have visitors to my University accommodation if one of my housemates has Covid-symptoms, or is self-isolating, or has tested positive for Covid?

Visitors are not allowed into your University accommodation if a member of the household has tested positive, has Covid-symptoms, or is self-isolating. This includes friends and family and overnight stays.

What rules apply when I am in my University accommodation?

When in your own room or household, the same rules apply to student households as the normal private homes. The latest rules can be viewed on the Welsh Government website.

If you are living in University accommodation, you do not need to wear a face covering in your own room or within your household. However, once you leave your room/household, a face covering should be worn in communal spaces and shared corridors.

Do I need to wear a face covering when I am in my room or when I am only with my own household in our University accommodation?

If you are living in University accommodation, you do not need to wear a face covering in your own room or within your household. However, once you leave your room/household, a face covering should be worn in communal spaces and shared corridors.

Vaccinations

Where can I get a COVID-19 vaccine?

Check the Hywel Dda University Health Board webpage for information about clinics and appointments.

Do I need to be vaccinated to access facilities on campus?

It is not a requirement but it is strongly encouraged. Vaccination protects students, staff and the wider community in Aberystwyth. It helps us all stay safe, slow the spread of COVID-19 and enable teaching and learning. Although not compulsory, you are strongly encouraged to get your COVID vaccination to protect yourself and others.

Check the Hywel Dda University Health Board webpage for information about clinics and appointments.

I am an international student and have had a first dose of a vaccine that is not given in the UK. What should I do about my second dose?

Please contact the local NHS health board, Hywel Dda University Health Board, to discuss this by calling 0300 303 8322 or emailing COVIDenquiries.hdd@wales.nhs.uk

Asymptomatic Covid-19 testing

Why should I get tested if I have no symptoms?

The lateral flow test is designed to detect the level of virus in individuals who do not experience and show any symptoms (they are asymptomatic), but who could still be infectious and pass the virus to others.   

Do I still need to get tested even after I have the vaccine?

Yes. It’s important to remember that the vaccine does not make you immune to catching or spreading coronavirus, it simply reduces the likelihood of you becoming seriously ill.

I need to get a COVID-19 test before international travel. What do I need to do?

It is important that you check the exact specifications of the test required to travel to your destination – whether it is a PCR or Rapid Antigen test. Please also check the timeframe you need to have it in with your airline.

In all cases the tests must be paid for privately. 

There are no local providers of private PCR tests and you will need to travel to get one - Carmarthen or Shrewsbury are the nearest locations.  Rapid Antigen tests can be delivered to you.

Some PCR test providers

 

Rapid Antigen test provider (delivery)

Project Screen

Where can I pick up my testing kit on campus?

Home testing kits for students and staff are available for collection between 10am and 3pm, Monday to Friday, from:

  • Medrus (Penbryn) reception
  • Students’ Union reception
  • Fferm Penglais Hub

Or from 9am to 12.30pm, 1.30pm to 5pm (Monday to Thursday) 9am to 12.30pm, 1.30pm to 4pm (Friday) from the Student Welcome Centre reception.

There is no need to book in advance, but bring your Aber Card with you when you pick up your testing kit.

Staff who are not working on Penglais Campus can order a home-testing kit online so that it can be delivered to another campus – online orders can be placed here.

Please remember to report your lateral flow test result here.

Test, Trace and Protect

Why are you doing Test, Trace, Protect (TTP)?

The safety and welfare of students, staff and the local community is a priority for the University and contact tracing forms an important part of our strategy to limit the spread of the virus in our community.


As a University we are facilitating Welsh Government’s Test, Trace, Protect (TTP) approach which is designed to help people in Wales to resume their normal lives gradually and safely. 

How does Test, Trace, Protect (TTP) work?

TTP works by:

  • testing those people who have coronavirus symptoms, asking them to isolate from wider family, friends, co-workers and their community whilst taking a test and waiting for a result
  • tracing those individuals who have been in close contact with the person who has tested positive for coronavirus
  • providing advice and guidance, particularly where the person who has tested positive or their contacts are vulnerable or at greater risk
  • ensuring that if the individual tests negative and the symptoms are not due to coronavirus, individuals can get back to work and their normal routines as soon as possible.

How will Test, Trace, Protect (TTP) work at Aberystwyth University?

Here at the University we are working closely with Ceredigion County Council, the Hywel Dda University Health Board and Public Health Wales to support the TTP strategy.

Our aim is to ensure that any case of COVID-19 on campus is quickly identified and managed, and provide advice and support to anyone with Covid-19 related symptoms.

As part of this approach, contact details of staff, students and visitors may be shared to enable an efficient response to any reported case of Covid-19.

How will student data be collected for Test, Trace, Protect (TTP) and what will I have to do?

Student Data will be collected in a number of ways:

  • Through the University’s existing attendance monitoring system by using their Aber Card every time they enter a room or space which has a card reader.

  • At hospitality outlets on campus, customer contact details, including staff and students, will be collected using a third party QR code phone app, evePASS. The app is free and easy to set up, customers only need to register once, and it is accepted at numerous venues across Ceredigion

  • Note that evePASS will be available in Welsh. Information on setting your phone to Welsh can be found here:

Which app will you be using to collect the data?

Data will be collected using the third party QR code phone app, evePASS.  The app is free and easy to set up, customers only need to register once.

Is there a Welsh version of the app?

Yes, there is a Welsh version of the evePASS app, information on setting your phone to Welsh can be found here:

Will the app work outside University sites?

Yes, the evePASS app is accepted at numerous venues across Ceredigion.

Self-isolating

Should I inform the University if I am self-isolating?

If you are self-isolating, have received a positive LFD or PCR test for COVID-19, you should notify the University by logging into your student record, click on the ‘Personal’ tab and choose ‘Report COVID-19 symptoms’ from the drop-down menu.

This information is important as we monitor the number of cases within the University community.

For how long do I have to self-isolate if I test positive for COVID-19?

If you test positive for COVID-19 you must self-isolate for 7 full days. Your self-isolation period ends on day 8.

On day 6 and day 7 (24 hours later) of your self-isolation period you should take a lateral flow test (LFD). This is to check if you remain infectious and could pass COVID-19 on to others.

If these LFD results are positive, or if you still have symptoms, you will need to continue to self-isolate until day 10.

For how long do I need to self-isolate if I am NOT fully vaccinated and am a close contact of somebody who has tests positive for COVID-19?

If you are 18 and over, and not fully vaccinated, you must self-isolate from the day you were last in contact with the person who tested positive for COVID-19 and for the next 10 days.

You should also take a LFD test on day 2 and day 8. It is important that you take the tests even if you feel well as you may have COVID-19 even if you do not have symptoms.

Even if these tests are negative, you should complete the isolation period. This is because if you have been infected, it can take time for symptoms to develop or to become infectious to others.

For how long do I need to self-isolate if I am fully vaccinated and am a close contact of somebody who has tests positive for COVID-19?

If you are a fully vaccinated adult, you do not need to self-isolate if identified as a close contact but you are strongly advised to:

  • take an LFD test every day (unless you cannot conduct an LFD test for medical reasons) for 7 days, or until 10 days since your last contact with the person who tested positive for COVID-19 if this is earlier.
  • take this daily test before you leave the house for the first time that day.
  • upload all tests results on GOV.UK even if negative or void.

You should follow this advice for 10 full days after your most recent contact with the person who has tested positive with COVID-19 or the end of a positive household member’s self-isolation period.

If any of these LFD tests are positive you should report the result and must self-isolate for at least 7 days starting from the date the LFD test was taken.

You no longer need to book a follow-up PCR test (unless you have been advised to take a PCR test because you are in a clinically vulnerable group who may need early access to treatment, or have been advised to do so as part of a research or surveillance programme). 

You do not need to have received a booster vaccination to be considered fully vaccinated for the purpose of self-isolation rules.

If I have to self-isolate during term, what teaching support will be offered?

As with any short term illness, students are advised to catch up with their work and seek support from their academic department. While no additional online teaching will be provided, students who are unable to attend for a limited period will be able to access Panopto recordings and other online resources via the module pages on Blackboard, which are available to all students.

How can I get food deliveries if I’m self-isolating

For students who are self-isolating and unable to leave their (private or University) accommodation to get shopping, the following options are available: 

  • Aberystwyth University’s Vine service for groceries is open Monday – Saturday
  • Aberystwyth University’s Nosh Da service offers take away meals, with free delivery on orders over £5.00
  • Some local supermarkets offer a delivery service – please check individual websites. 
  • Morrisons offer a next day delivery service for those in self-isolation with a £2.50 delivery charge for students.  Please see details on their webpage here

If you have any difficulty accessing these services, please contact coronavirus@aber.ac.uk

How can I get medicine deliveries if I’m self-isolating?

In the first instance please aim to use a local pharmacy which offers a delivery service.  If this is not possible, please contact coronavirus@aber.ac.uk to arrange a click and collect service. 

How do I do the laundry if I’m self-isolating?

Whilst you are self-isolating, you are not permitted to leave your home and therefore you will not be able to use the on-site laundry facilities.  

During the self-isolation period, should you require a spare set of bed linen or towels, please contact accommodation@aber.ac.uk with ‘self-isolation assistance’ in the subject header, detailing your request for bed linen and/or towels. Please advise whether you have a double or single duvet in order for us to provide you with the correct sized bedding. We will then arrange for the item(s) to be delivered to outside your flat door as soon as possible between Monday – Friday.

What do I do with my waste if I'm self-isolating?

Waste - For students living in Pentre Jane Morgan:

  • Ensure that all waste is in the appropriate waste bag (Food, Dry Mixed Recycling or General Waste), or container provided for Glass.
  • Double bag the waste (i.e put your full bag into another bag of the same type), and place your waste in an area of your flat where it can be safely left for a minimum of 72 hours without causing an obstruction (remember to wash your hands before and after).
  • After the 72 hour period, take your waste to your nearest bin store.  Remember to wash your hands before and after.  Avoid touching your face, mouth, nose and eyes. Maintain 2m social distance at all times.

For all other Residences, the University is able to help take your waste to the bins stores.  All you need to do is:

  • Ensure that all waste is in the appropriate waste bag (Food, Dry Mixed Recycling or General Waste), or container provided for Glass.
  • Double bag the waste (i.e put your full bag into another bag of the same type), and place your waste in an area of your flat where it can be safely left for a minimum of 72 hours without causing an obstruction (remember to wash your hands before and after).
  • After the 72-hour period, place the bags, or container for Glass outside your flat door (Monday to Friday only).  Remember to wash your hands before and after.
  • Please place as neatly as possible avoiding an obstruction directly outside the door, to ensure you can leave safely in an emergency.
  • Please request for the waste to be removed via the Online Report a Fault Form and our teams will remove as soon as possible.

If you are living in private sector accommodation please follow Ceredigion County Council guidance on disposing of general household waste.

Can I go out for a cigarette if I’m self-isolating?

All University buildings are non-smoking areas, which includes the use of e-cigarettes. You will be allowed to smoke outside your residence but should minimise the time spent outdoors. Please stay close to your accommodation block and ensure that the smoke cannot travel indoors through open windows and doors. Ensure you wear your face covering whilst indoors before leaving your room; wash your hands before leaving your room, maintain 2m social distance at all times, do not cross with others on the stairwells; hand sanitise on entry to the building.

If I am self-isolating, what should I do in the event of the fire alarm sounding in my accommodation?

If there is a fire alarm you will need to:

  • Leave the room, remembering to take your accommodation key with you.
  • Make sure that you have suitable clothing readily available to keep warm and dry.
  • Try to avoid touching handrails and door handles as much as possible, and avoid close contact with others – the general guidance is to ensure that you try to keep at a distance of a least 6 feet.
  • Make contact with the fire marshal to let them know that you are in self-isolation.
  • Once you’ve made contact with the fire marshal, keep your distance from others, however do not stand any closer to your accommodation than the assembly point.

I am self-isolating and I need help. Who can I contact?

If you are self-isolating and need help, please e-mail coronavirus@aber.ac.uk and we will do our very best to help.

How can I exercise if I am self-isolating?

Exercise is a great way to help you to relax and use up any energy that you might have.  Whilst you won’t be able to go outside for the next 10 days, there are many workouts that you can follow online. 

The University has provided a free online platform for any student who is a Sports Centre member or living in University accommodation.  To get access – log in with your Aber email to wexer.aber.ac.uk.  There are over 500 workouts available - including some relaxation and mindfulness sessions if you just want to relax. 

 

Can I collect my post if I’m self-isolating?

The delivery of post can vary depending on where you are living, with some areas having items delivered directly to their flat doors, and others to the block entrance.

You will be allowed to go outside your flat to collect mail, but should minimise the time spent outside your flat as far as possible. Please ensure you wear your face covering whilst indoors (including communal landing, stairwells and foyers); wash or sanitise your hands before leaving and entering your flat, maintain 2m social distance at all times, and do not cross with others on the stairwells.

Should you have any questions or require any further information please contact postroom@aber.ac.uk

Travel

I am an arriving overseas student, what do I need to know?

If you are travelling to Aberystwyth from overseas, our International Team webpages will answer some of the questions you may be thinking about, and will help you plan your trip.

There are strict rules on international travel in force, including self-isolation and testing requirements. Public health officials in Wales will be checking that these rules are being followed. It is very important that you follow these rules. If you fail to follow them, you will be breaking the law and risk prosecution. 

The regulations are reviewed and updated regularly – please check the latest position in plenty of time before your planned departure date. 

Useful links

The following webpages contain useful information:

Contact us

All students returning from countries on the red and amber countries list should contact us before travelling to ensure that all the rules on international travel are followed.

To contact us about this during office hours, please contact the Accommodation Office on 01970 622900 (Option 6). 

Collection of test kits from University accommodation

If you are self-isolating in University accommodation after your return from overseas you can arrange collection of your day 2 and day 8 test kits for posting. This service operates between 9am and 2pm daily.

Weekdays: Email the Post Room at post@aber.ac.uk with the information below
Weekends: Call Site Security on 01970 622900 (choosing Site Security option) and provide information below

• Full hall address
• Date and time when the kit will be ready for collection
• The testing kit should then be placed in the bag, sealed securely and left outside the flat door, ready for collection.

The test kit will be collected and posted on that day.

 

I am an international student and cannot book a flight to Aberystwyth. Can I study online?

International students who are experiencing difficulties with travel arrangements can apply to defer their date of arrival. This is however limited to study schemes where there is suitable online delivery. International students can apply for delayed arrival and all applications will be considered on an individual basis. Any queries should be directed to delayedinternationalarrivals@aber.ac.uk.

I am an international student and my arrival at Aberystwyth is likely to be delayed. Can I study online?

International students who are experiencing difficulties with travel arrangements can apply to defer their date of arrival. This is however limited to study schemes where there is suitable online delivery. International students can apply for delayed arrival and all applications will be considered on an individual basis. Any queries should be directed to delayedinternationalarrivals@aber.ac.uk

Will the University be offering ‘study from home’ in 2021-22?

The University will not be offering ‘study from home’ in 2021-22. Delayed arrival at Aberystwyth will be limited to international students who have applied on the basis of travel restrictions.

If I have to self-isolate during term, what teaching support will be offered?

As with any short term illness, students are advised to catch up with their work and seek support from their academic department. While no additional online teaching will be provided, students who are unable to attend for a limited period will be able to access Panopto recordings and other online resources via the module pages on Blackboard, which are available to all students.