Out of Hours

Medical or dental issues or emergencies

Mental health issues or emergencies

  • In an emergency you can call 999, or go to A&E at Bronglais Hospital http://www.wales.nhs.uk/sitesplus/862/page/41089
  • If you have an allocated Community Psychiatric Nurse or crisis contact call them on the number you have been given
  • If you are under the care of community mental health team and require help and advice contact: - Gorwellion, Community Mental Health Centre. Llanbadarn Rd, Aberystwyth, SY23 1HB - 01970 615448
  • If you are registered with a local GP Practice call your practice. Your call will be transferred to their out of hours GP service. Contact details of local GP practices are available on the following link: http://www.wales.nhs.uk/sitesplus/862/directory/gps/
  • SAMARITANS http://www.samaritans.org/your-community/samaritans-work-wales  08457 90 90 90 (24 hours a day, 7 days a week)
  • SAMARITANS Welsh Language Line: 0300 123 3011 (from 7pm - 11pm only, 7 days a week)
  • C.A.L.L. Helpline - Freephone 0800 132737 available 24 hours a day 7 days a week or visit their website www.callhelpline.org.uk
  • Aberystwyth students going through a tough time can now access free online support with Togetherall. Whether you’re struggling to sleep, feeling low, stressed or not coping, Togetherall can help you get support, take control and feel better.  
  • If you wish to speak with a counsellor during the closed period go to https://carefirst-lifestyle.co.uk/ and register as follows: Username: abu002 & Password: student

Sexual Violence

For a full list of New Pathways Sexual Assault Referral Centres (SARC) in Mid, West and South Wales, visit the Contact Us - New Pathways webpage. 

SARCs are available 24/7 and are available in all regions of Wales. If you decide to go to the police, they will contact the nearest SARC to organise for you to come to the building. However, if you do not want to go to the police, you can refer yourself to your nearest SARC.

During office hours, 9.00am to 5.00pm, Monday to Thursday, and 9.00am to 4.30pm on Fridays, you call 01685 379310, or call one of the local offices. Outside of office hours, you can call the out-of-hours support on 07423437020.

Consider reporting the incident to the university

If you wish to report the incident to the university, you can do so either anonymously or by providing your contact details via our online reporting platform Report and Support.

If you are comfortable with providing more details about the incident and your contact details, you will receive a follow-up and will be guided to access further support from our specialist-trained sexual violence liaison officers, who can:

  • Talk through Aberystwyth University procedures
  • Inform you on how to make a complaint
  • Let you know what support is available.

Domestic Abuse

If you are experiencing domestic abuse and need urgent support, you can contact West Wales Domestic Abuse Service emergency helpline. They will be able to offer advice on emergency options available to you.

You may also wish to report to the university via Report and Support and an adviser will contact you to discuss support options available to you.

Confidential advice, information, or support around domestic abuse or sexual violence can be accessed through the Live Fear Free helpline which is available 24/7.

Student Believed to be Missing

Contact University Out of Hours Number 01970 622900 and follow Procedures on Responding to a Report of a Missing Student.

Student Death

  • Contact University Out of Hours Number 01970 622900 and follow 

Concerns regarding the safety of a child/vulnerable adult

Just need to talk to someone/upset/homesick