Winter Vacation Opening Hours

Student Services Provision Over the Winter Break

Please find below the confirmed opening arrangements for Student Services over the Winter Break.

When are we Open?

Our staff and teams will be working up to and on the 22nd December. Check out our webpages for information about how you can get in touch - Contact Details  : Student Services , Aberystwyth University

When do we Close?

Our services will then close through the Winter Break, and reopen on Wednesday 3rd January 2024.

Support during the Break:

If, during the Winter Break you need access to support, you may want to consider the following;

Mental Health and Wellbeing:

If you are a student seeking wellbeing support during the Christmas period, we have compiled some important information and resources to help you:

**Emergency Support:**

If you require immediate assistance or find yourself in an emergency:  

  • Emergency Services: Dial 999
  • Bronglais Hospital Accident & Emergency: Bronglais General Hospital, Caradoc Rd, Aberystwyth SY23 1ER

For mental health crisis support: 

  • Call NHS 111, choose Option 2 – you will be put through to a mental health professional


For routine appointments and enquiries, including support with prescriptions, please contact your GP: 

  • Padarn Surgery: 01970 624545 (Daytime) or 01437 769811 (Out of Hours)
  • Church Surgery: 01970 624855 (Daytime) or 01970 624855 (Out of Hours)
  • Ystwyth Medical Group: 01970 613500
  • Borth Surgery: 01970 871475

While our office is closed, you can access information and support from the following resources:

If you want to speak to a person, the following services are available 24/7 and offer free and confidential support:

  • PAPYRUS: 0800 068 4141
  • Samaritans: 116123
  • Community Advice and Listening line: 0800132737 or text "help" to 81066
  • SHOUT: Text messaging service for when you are distressed – 85258


We appreciate your understanding and wish you a safe and peaceful holiday season. We will respond to your message promptly upon our return.

Around the clock Security 

The University’s Security Team are based at the Campus Reception Lodge and are available to help 24 hours a day, seven days a week, throughout the whole year, both on and off campus.

If there is an emergency call 999 or Security on 01970 622649 or mobile 07889 596220.


Security   : Estates, Facilities & Residences , Aberystwyth University


Finally, from all the team in Student Services, Merry Christmas and a Happy New Year to you.