Library Services and COVID-19

Physical library services – an update June 2020 

We are working on plans to restore more physical library services safely to our users over the coming weeks and months. Staff have been working hard since lockdown in March on making available appropriate digital learning materials including ebooks, chapters and articles, supporting students and staff through virtual enquiry and appointments and enabling library books to be returned in Aberystwyth.  Further library services are being introduced when possible including a future click and collect service for print books, a limited postal returns, consultation for reference materials in the library and phased access to physical books and library spaces. Service developments are dependent on appropriate government and University advice and on the safety of our staff and our users. Please watch this space for further information. In the meantime, If you need support in looking for resources and making the most of your online collections in your specific subject, please contact your subject librarian. Either email librarians@aber.ac.uk or book an appointment via Skype at https://libcal.aber.ac.uk.

Tuesday 12 May update

AU LIBRARY BOOKS and equipment:

  • For students who have left Aberystwyth (but will be returning when restrictions are lifted), you can keep hold of any library books you have until you come back, or until we have a mechanism to return books remotely.
  • Any students still in Aberystwyth who wish to return books can either drop off at the Old College book bin, or at Campus Reception. Please see the FAQ at https://faqs.aber.ac.uk/2958.
  • If any AU library books have been left in University accommodation, IS and the accommodations team will be working together to ensure that these are returned to the library – you don’t need to worry about these
  • If you have IS equipment that you want to return, please contact IS by email is@aber.ac.uk to make arrangements for returning. 

Thursday 16 April update

Find additional online library resources available temporarily    

Some publishers have offered free access to certain online collections, including e-books while there is no access to physical library collections during the COVID-19 period. To discover and access these e-resources go to the Aspire Reading list for temporary online resources

This page is updated as further e-resources become available, and as each resource is checked and access is enabled for the University by library staff.  Please note the end dates supplied and be aware that many of these resources are likely to be withdrawn once libraries physically re-open.

Ebooks and other electronic resources listed on this reading list are made available to students and staff of the University free of charge during the COVID-19 period by their publishers.  Together with our existing extensive collections of subscribed electronic journals, databases and e-books for Aberystwyth University, they are an important support for study and research, particularly for those preparing for assessment. Subject libguides: https://libguides.aber.ac.uk

Wednesday 25 March update

Please keep checking this webpage for updates, and follow our accounts on social media:

The majority of the Univesity’s campus has been closed (as of Monday 23 March), which means that the Hugh Owen Library, the Physical Sciences Library and all computer rooms and learning centres (including the 24/7 ones) are now closed until further notice.

Support

The IT and Library Enquiry Desk is available via online chat, telephone and mail services from 08:30-17:30 Monday to Thursday and 08:30-16:30 on Fridays: https://www.aber.ac.uk/en/is/help/contactus/.

If you need support in looking for resources and making the most of your online collections in your specific subject, please contact your subject librarian. Either email librarians@aber.ac.uk or book an appointment via Skype at https://libcal.aber.ac.uk.

Returns, requests and recalls

We are not accepting book returns at present. We are looking at ways that you can return books nearer to the end of term and will update the advice on this page and via Information Services’ social media by the end of April 2020.

We have suspended all requests for books and we will not be recalling any books that you have out on loan - please see https://faqs.aber.ac.uk/index.php?id=2938 for more information.

If you have any questions or issues about your loans, please contact the library by emailing is@aber.ac.uk, by phoning 01970 622400 or through online chat https://www.aber.ac.uk/en/is/help/contactus/

Fines

Fines have been waived from 17th March 2020.  You can check your library account from Primo or via ApAber.

Library Resources

We have put the following measures in place to support you and in all cases if you need further support or advice please email acqstaff@aber.ac.uk.

  • If you need a book but can’t get access please use the “More Books” service if you are a student, or the Purchase Request Form on Primo. the Library catalgoue if you are a member of staff, and we will purchase an electronic version if there is one available. You can make multiple requests.
  • We will automatically purchase additional copies of any “simultaneous user” e-book that has run out of credits, and any “managed-user access” e-book that has more than one person waiting to use it.
  • You should continue to submit document supply requests in the usual manner, but please be aware that during closure we will only be able to provide access to digital materials. We will also be limited by whether our partner libraries are still functioning or not, but we will do our best. All AU books currently on loan at other libraries will have return dates extended.
  • When an online article is required that we do not have access to, and we cannot obtain it via Document Supply, we will purchase access to that article if possible.
  • If you have any problems accessing any of our e-resources, please email acqstaff@aber.ac.uk or use the “report a problem” button in Primo.