Other Membership FAQs

We have made significant investments across our fitness, sports and leisure facilities to enhance the experience for all members and customers.

The Dome Gym has benefited from a £250,000 investment in new fitness equipment, creating a modern, high-performance training environment with over 138 exercise stations. As a HYROX Accredited Centre, the facility now offers dedicated HYROX training equipment alongside an extensive range of strength, conditioning, free weight and cardiovascular equipment.

Additional improvements across the facility include:

• Enhanced fitness class programme, with more classes and instructors.
• Installation of new HYROX training equipment.
• Restoration of the Sports Hall flooring and resurfacing of the sports hall cage.
• Pool wall resurfacing works to improve the swimming environment.
• A full climbing wall route reset quarterly, providing new challenges for climbers.
• Essential maintenance works to the 3G pitch.

These improvements form part of our ongoing commitment to providing high-quality facilities, modern equipment and an excellent experience for all users.

Yes. Members can cancel their membership in accordance with the Membership Terms and Conditions.

• Upfront memberships are non-refundable and will remain active until the end of the prepaid membership period.
• Direct Debit memberships will remain active until a cancellation request has been received and processed.

You can arrange to end your membership by:

• Visiting the Sports Centre in person (please note that Direct Debit payments must also be cancelled directly with your bank).
• If you are a member of staff paying through payroll, updating your membership payment details via Aber People
• If you are a student leaving the University, notifying the Sports Centre of your departure.

If you require assistance with cancelling your membership or would like to discuss your circumstances, please contact the Sports Centre team at sports@aber.ac.uk.

If you pay for your membership by Direct Debit, you will receive an email before 1 September confirming your new monthly payment amount.

You can also view details of the revised membership prices by referring to the "How much are prices increasing by?" FAQ, which provides a breakdown of the membership fees and any applicable increases

If you have any questions about your membership price or believe your membership has been incorrectly categorised, please contact the Sports Centre Team at sports@aber.ac.uk or speak to a member of staff at Reception.