Staff Opportunities

1 Key Principles

Students seek the support of student wellbeing services but often they will approach other staff informally. This session looks at the key principles you will need to consider when supporting students in those informal situations.

2 Signs to look out for

An introduction to signs of deteriorating mental health. Once completed you will be able to identify characteristics associated with good mental health, recognise behaviours likely to be within the ‘normal’ range of university students at certain times, recognise conditions which suggest a swift response is required, state where to find further information.

3 Key Skills

The ability to identify the qualities of a good listener, state the five main skills of active listening, classify four statements identifying barriers to listening, identify open, probing, leading and closed questions, and differentiate between empathy and sympathy.

4 Transitions

Find out about some of the difficulties that students face when they start university. You will be given suggestions about when it is important to direct students to other people who may be able to help.

5 Students at Risk or In Crisis

Responding to students who are experiencing crises, and/or are taking risks with their, or others’, wellbeing. How to help students in these situations, and be well supported within ourselves, and by colleagues.

6 Case Study

Recaps and brings together skills from other sessions to provide you with a key summary of how to help students, as well as showing good practice in action through a case study.