I have been employed at Aberystwyth University since January 1990. Prior to 1990, I was Senior Lecturer, Faculty of Engineering and Informatics at Leeds Metropolitan University and a Post-Doctoral Research Fellow in the Department of Information Studies, University of Sheffield. A keen fitness fan, I enjoy walking (especially long distance footpaths and mountains). Cultural interests include cinema and theatre, and choral singing, mostly with the University Singers. In 2008 I fulfilled a lifetime ambition to perform as a member of a professional orchestra.
AWARDS and PRIZES 2013 Outstanding Paper. Emerald Literati Awards 2013 Performance Measurement & Metrics: The International Journal for Library and Information Service, 13 (2) pp. 107-120. DOI: 10.1108/14678041211241323 2012 Highly Commended. Emerald Literati Awards 2012 Performance Measurement & Metrics: The International Journal for Library and Information Services, 12 (2), pp122-135. DOI: 10.1108/14678041111149327 2010 Highly Commended. Emerald Literati Awards 2010 Performance Measurement & Metrics: The International Journal for Library and Information Services, 10 (3), pp. 172-179. DOI 10.1108/146780409110141762010 National Teaching Award For Wales, Higher Education Academy (HEA) Subject Centre for Information and Computer Sciences (ICS) 2009-10 2001 Outstanding Paper. Emerald Literati Awards 2001, New Library World, 101 (4), June, pp149-160. DOI 10.1108/03074800010332801 1999 Highly Commended. Emerald Awards 1999 Library Management, 19 (4), pp.238-251. DOI 10.1108/01435129810213343 1998 Alexander Wilson Prize. Outstanding Paper (sic) - Emerald Awards 1998 Library Management, 18 (5), pp.253-263. DOI 10.1108/01435129710176760; Library Management, 18 (4), pp.205-215. DOI 10.1108/01435129710166860
- DS32620 - Marketing of Services
- DS36520 - Management of Organisations
- DSM7430 - Studies in Management
- DSM7720 - Studies in Management
- IL32520 - Management of Organisations
- ILM5220 - Studies in Management
Reviewer, Research Grants, NRF National Research Foundation (South Africa)
Rapporteur, Awards, ESRC (Economic & Social Research Council)
Independent assessor Arts & Humanities Research Council (AHRC) Research Grants (Standard) Scheme
Value, impact and performance measurement of information and information services; philosophy and concepts of information and knowledge; educational/professional issues.
Editor in Chief, Library Review
Editor (Europe & UK) Journal of Educational Media & Library Sciences
Editor(Europe and UK) Library Management [April 2003-June 2011]
Open Information Science, June 2016- Performance Measurement and Metrics: The International Journal For Library and Information Services, September 2007- Journal of Educational Media & Library Sciences (JoEMLS), April 2007- Library Management , April 2003- Library and Information Research, July 2002-and social identity theories: qualitative methodologies for determining skills and competencies for the information profession in the 21st century. Performance Measurement & Metrics: The International Jo
Office Hours (Student contact times)
- Tuesday 1200-1300
Tectonic Plates moving. In (eds) The End of Wisdom?: The Future of Libraries in a Digital Age. Chandos Advances in Information Series Elsevier Cadair2016.
Developing a model for investigating academic libraries as learning organisations. In (eds) IDIMC 2016 Exploring our digital shadow: from data to intelligence: Conference Proceedings Loughborough University, 12&13 January 2016. Loughborough University, Loughborough pp. 54-65. Cadair2016.
The Library Service of the Future: Review and Recommendations: Gwynedd Library Service Consultation Summer 2015. Cymdeithion Sian Shakespear Associates, Bethesda Cadair2015.
A Discussion of Problems in Implementing Organisational Cultural Change:: Developing A Learning Organisation in University Libraries. Library Review 64 (6/7) pp. 480-488. Cadair2015.
Editorial: 50 years of library and information studies at Aberystwyth. Library Review 64 (6/7) Cadair2015.
Measuring and assessing the impact of using volunteers in UK libraries: issues and methods. Performance Measurement and Metrics 15 (3) pp. 112-121. Cadair2014.
Accessing humanities research in a digital environment. Procedia - Social and Behavioral Sciences 147 3rd International Conference on Integrated Information, IC-ININFO. pp. 140-146. Cadair2014.
Beyond impact? The library patron’s role in creating and capturing the total value of library and information services. "iUser DB Evolution: An Information Revolution", 2nd General Conference Lebanese Library Association (LLA), Crowne Plaza Hotel, Beirut, 20-22, May, 2014. Cadair2014.
Assessing the impact of using volunteers in UK libraries: issues and methods. In (eds) Proceedings of the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services: : York, 22-25 July 2013. 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Emerald Group Publishing, Bingley Cadair2014.
Changing Marketing Concepts: Contemporary Theories and Paradigms in Services Marketing. In (eds) Marketing Library and Information Services II: A Global Outlook. IFLA Publications 159 De Gruyter, Berlin/Munich pp. 23-42. Cadair2013.
What business are we in?: Value added services, core business and national library performance. In (eds) Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services: Proving value in challenging times. 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services “Proving value in challenging times”. University of York pp. 35-44. Other Cadair2012.
What business are we in?: Value added services, core business and national library performance. Performance Measurement and Metrics 13 (2) pp. 107-120. Cadair2012.
Workplace stress in libraries: a case study. Aslib Journal of Information Management Aslib Proceedings 64 (3) pp. 225-240. Cadair2012.
Research methodology in library and information studies (LIS). Library and Information Research 36 (112) pp. 1-5. Cadair2012.
Aberystwyth Information Research Seminar (AIRS) Series. Research Matters 21 (6) pp. 7-9. Cadair2011.
Keeping the information profession up to date: are compulsory schemes the answer? IFLA Journal 37 (1) pp. 28-38. Cadair2011.
Measuring the quality, value and impact of academic libraries: the role of external standards. Performance Measurement and Metrics 12 (2) pp. 122-135. Cadair2011.
The walls of Jericho? Professional education, development and training in a web 2.0 environment: a case study of the UK. In (eds) Globalization and the Management of Information Resources. University of Sofia Press pp. 335-348. Cadair2010.
Unifying information behaviour and process: a balanced palette and the balanced scorecard. Performance Measurement and Metrics 11 (3) pp. 280-288. Cadair2010.
Widening access, CPD and work-based learning using asynchronous dialogic learning: Aberystwyth, a case study. Proceedings of the 11th Annual Conference of the Higher Education Academy, Information and Computer Sciences, Durham University, 24-26 August 2010 . The Higher Education Academy, York pp. 101-105. Cadair2010.
Mandatory CPD and professional re-validation schemes and their role in motivating and re-energising information professionals: the UK and New Zealand experiences. Cadair2010.
Research in Practice. Welsh Libraries, Archives and Museums . Cadair2010.
Qualitative methodologies for determining the skills and competencies required of the hybrid information professional of the 21st century. In (eds) Qualitative and Quantitative Methods in Libraries: Theory and Applications: Proceedings Of The International Conference On Qqml2009. World Scientific Cadair2010.
The information professional of the future: polymath or dinosaur? Library Management 31 (1-2) pp. 66-78. Cadair2010.
Structuration and social identity theories: qualitative methodologies for determining skills and competencies for the information profession in the 21st century. Performance Measurement and Metrics 10 (3) pp. 172-179. Cadair2009.
Continuing professional development: its role in the changing education and qualification landscape of the information profession, a case study of the UK. In (eds) Strategies for regenerating the library and information professions. K. G. Saur, Munich pp. 260-278. Cadair2009.
Professional education, development and training in a Web 2.0 environment: A case study of the UK. New Library World 110 (5/6) pp. 265-279. Cadair2009.
New method of research assessment set to boost the profession. Library & Information Update 2009 (March) pp. 30-31. Cadair2009.
Blurring the boundaries? Information studies education and professional development in England and Wales. Globalization, Digitization, Access and Preservation of Cultural Heritage. 6th International Conference. University of Sofia Press, Sophia, Bulgaria pp. 289-300. Cadair2007.
Changing information behaviour: education, research and relationships. The internet, libraries and the changing information behaviour: perspectives for research and education, Division of Education and Research, World Library and Information Congress: 73rd IFLA General Conference and Council 19-23 August 2007, Durban, South Africa. . International Federation of Library Associations and Institutions Cadair2007.
CRM and its usefulness in demonstrating quality in academic libraries: a partnership approach. 7th Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Measuring Library Performance and Organizational Effectiveness: From Research to Practice". Cadair2007.
Building better customer relationships: case studies from Malta and the UK. Library Management 27 (6/7) pp. 430-445.2006.
Customers, relationships and libraries: University of Malta – a case study. Aslib Journal of Information Management Aslib Proceedings 58 (6) pp. 525-536. Cadair2006.
CILIP: a twenty-first century association for the information profession? Library Management 27 (1/2) pp. 48-65. Cadair2006.
The search for a beetle? Thoughts on a philosophical framework of knowledge management. In (ed) Proceedings of the Philosophy of Management 05 Conference, St Anne's College, Oxford, 6 - 10 July 2005. Philosophy of Management 05. Libri Publishing, East Oxted2005.
Internal marketing strategies in LIS; Employee satisfaction and customer orientation. In (eds) Library Management: Trends & Opportunities. Festschrift for the Late Shri Ashok Jambhekar. . Excel Books, New Delhi pp. 353-372. Cadair2005.
The Balanced Scorecard, strategy, information and intellectual capital. In (eds) Introducing Information Management: An Information Research Reader. Facet Publishing, London pp. 123-136.2005.
Social class and gender as predictors of informaiton literacy skills: Report of research in progress. Proceedings of the Human Dimension of Knowledge Organisation. 7th ISKO-Spain Conference . Cadair2005.
Using information to create business value: City of London legal firms, a case study. Performance Measurement and Metrics 5 (1) pp. 5-10. Cadair2004.
How effective is your information literacy training programme?: Towards a toolkit for measuring the outcomes of information literacy programmes: report on research in progress. In (eds) Libraries, Globalization and Cooperation: papers from the 5th International Conference held in Sofia, Bulgaria, 3-5 November 2004. . Memorial Union Corp, Sofia pp. 76-85. Cadair2004.
Evaluation of the role of Information Literacy skills in combating social exclusion. Proceedings of the Seventh International Conference "Challenges for the Citizen of the Information Society”, ETHICOMP 2004, University of the Aegean Syros, Greece 14 to 16 April 2004. University of the Aegean, Rhodes pp. 201–211. Cadair2004.
An assessment of how organisations use information to create business value: City of London legal firms, a case study. In (eds) Libraries, Civil Society and Social Development: Papers from the 4th International Conference held in Sofia, Bulgaria, 14-16 November 2002. Sofia University "St. Kliment Ohridski", Sofia pp. 63-76. Cadair2004.
Evaluation of Clinical Evidence on HOWIS: Final Report Ref. FA4/ 4665/2002. Prifysgol Aberystwyth | Aberystwyth University, Aberystwyth Cadair2003.
Bringing users and information together: library websites and their role in an effective marketing strategy. In (ed) Information policy and the European Union: . Proceedings of the 11th International BOBCATSSS Symposium on Library and Information Science, Nicolas Copernicus University, Torun, Poland, 3-5 February 2003. Amsterdam University of Applied Sciences, Amsterdam pp. 487-500.. Cadair2003.
Employees, customers and internal marketing strategies in LIS, Library Management 23 (8/9) pp. 384-393.2002.
Internal marketing strategies in LIS: a strategic management perspective. Library Management pp. 294-301. Cadair2002.
The Quality Assurance Agency (QAA) and Subject Review: the viewpoint of the assessor. Libri 52 (4) pp. 195-198. Cadair2002.
Creating and sustaining competitive advantage in libraries: Wales, a case study. In (ed) Education and Research for Marketing and Quality Management in Libraries,: IFLA Satellite Meeting, Quebec, August 14-16 2001. IFLA Publications K. G. Saur, Munchen pp. 309-316. Cadair2002.
Information, not just libraries: a look ahead to CILIP Wales. Cadair2002.
Evaluation of KA24 and Regional Database/Journal Procurement & Service Project: Report. Prepared for Department of Health Information Policy Unit / NHS Information Authority by LITC (South Bank University) and DILS (University of Wales, Aberystwyth). Prifysgol Aberystwyth | Aberystwyth University, Aberystwyth Cadair2002.
HOWIS Knowledgebase Evaluation Report: Prepared for CCISG, Welsh Assembly. Prifysgol Aberystwyth | Aberystwyth University, Aberystwyth Cadair2002.
Towards a philosophy of knowledge management. In (ed) Developing Philosophy of Management : Crossing frontiers, St Anne’s College Oxford, 26-29 June 2002, Conference Proceedings. . Libri Publishing, Oxford Cadair2002.
Motivating mid-career LIS professionals: the Aberystwyth experience. New Library World 102 (10) pp. 372-381. Cadair2001.
Strategy, information processing and scorecard models in the UK financial services sector. Information Research 7 (1) Paper 122 Cadair2001.
Information specialists in the corporate sector: an analysis of the training and education needs in the Age of the Internet. In (eds) Libraries in the Age of the Internet:: Papers from the International Conference held in Sofia, Bulgaria, 8-10 November 2001. Sofia University "St. Kliment Ohridski", Sofia pp. 91-109. Cadair2001.
Report of the 9th International BOBCATSSS Symposium on Library and Information Science. New Library World 102 (9) pp. 10. Cadair2001.
Marketing and its role in creating competitive advantage. XXXII Journados Mexicanas de Biblioteconomia. Cadair2001.
The public library service in a divided community, Portadown, Northern Ireland: a case study. Library Management 21 (8) pp. 409-422. Cadair2000.
The public library as street corner university. New Library World 101 (4) pp. 149-160. Cadair2000.
Information specialists in the corporate sector: an analysis of the training and education needs for the 21st century. Inspel 34 (3/4) pp. 141-152. Cadair2000.
Scorecard models and their use in measuring performance: UK retail banks, a case study. In (ed) "Value and Impact": Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999. Information North, Durham pp. 205-210. Cadair2000.
The changing face of information professionals within the UK financial services sector. Proceedings of the German-Dutch University Conference, "Preparing the future: information specialists for the 21st Century". Cadair1999.
Strategic information management in the UK retail banking sector. Business Information Review 16 (2) pp. 78-87. Cadair1999.
Demonstrating quality in academic libraries. New Library World 100 (3) pp. 124-129. Cadair1999.
The role of information in the strategic management process. British Library Research and Innovation Report, vol. 71 British Library Cadair1999.
Strategy, marketing and information flow in UK retail banks. The Journal of AGSI - The Association for Global Strategic Information 8 (3) pp. 90-99. . Cadair1999.
Chaos theory, economics and information: the implications for strategic decision making. Journal of Information Science 25 (3) pp. 173-182. Cadair1999.
Strategic information management and the balanced scorecard. In (eds) Proceedings of the 3rd British-Nordic Conference on Library and Information Studies, Boras, Sweden, 12-14 April, 1999. University of Borås, Boras pp. 284-296. Cadair1999.
Marketing, information and strategy in the UK financial services sector. British Library Research and Innovation Centre Bulletin 20 (Summer) pp. 12-13. Cadair1998.
Turbulent change; strategy and information flow in UK Retail Banks. Journal of Information Science 24 (6) pp. 395-408. Cadair1998.
An assessment of the relationship between marketing, information and strategy formulation in the UK retail banking sector. International Journal of Information Management 18 (4) pp. 277-287. Cadair1998.
Academic libraries, people and change: a case study of the 1990s. Library Management 19 (4) pp. 238-251. Cadair1998.
British Council LIS in Italy: a marketing perspective. New Library World 99 (4) pp. 149-158. Cadair1998.
Practical issues of performance measurement in British and German university libraries. In (ed) Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services, Longhirst Hall, Northumberland, 7-11 September 1997. Information North, Durham pp. 117- 124. Cadair1998.
Assessing the organisational effectiveness of National Libraries: case studies of the National Library of Wales and Perpustakaan Negara, Malaysia. In (ed) Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services, Longhirst Hall, Northumberland, 7-11 September 1997. Information North, Durham pp. 319-335. Cadair1998.
Marketing the public library service to the full-time employed: future directions? Library Management 18 (5) pp. 253-263. Cadair1997.
An evaluation of current public library services to the full-time employed. Library Management 18 (4) pp. 205-215. Cadair1997.
Costing of bibliographic services. Journal of Librarianship and Information Science 29 (2) pp. 89-94. Cadair1997.
The role of information in the strategic management process. Journal of Information Science 21 (4) pp. 257-272. Cadair1995.
The role of information in the strategic management process. Prifysgol Aberystwyth | Aberystwyth University, Aberystwyth Cadair1995.
Macroeconomic change, information and knowledge. Journal of Information Science 20 (6) pp. 377-388. Cadair1994.
A review of information systems development methodologies (ISDMs). Library Management 15 (6) pp. 5-19. Cadair1994.
Opportunities and threats: The macroeconomic environment of British and German university libraries. Journal of Librarianship and Information Science 26 (2) pp. 83-92. Cadair1994.
Public policy and the public library. Public Library Journal 1 (1) pp. 5-10. Cadair1986.
Public expenditure policies and the public library: changing the rules of the revenue game. Journal of Librarianship and Information Science 17 (1) pp. 17-30. Cadair1985.
Budget allocation and the public library. Library and Information Research 7 (25) pp. 19-20. Cadair1984.